Caring support worker equipped to address client needs with compassion and empathy. Handles basic household tasks and provides companionship for healthy interdependence.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Support Care Worker
Silva Care
Bristol, South Gloucestershire
07.2023 - Current
Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
Improved physical and mental wellbeing of service users through patient-centred care planning.
Built strong patient relationships through compassionate care and friendly rapport building.
Administered oral medication as required in line with stringent drug control regulations.
Followed strict safeguarding regulations to ensure safe, secure handling of service users.
Offered clinical support from wound care to medication administration.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Worked in close partnership with families, friends and carers to improve care plan effectiveness.
Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Updated first aid training to protect client welfare.
Documented accurate and updated caseload records and reports to streamline process.
Support Care Worker
Seven Resourcing
Ipswich, Suffolk
10.2022 - 07.2023
Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
Improved physical and mental wellbeing of service users through patient-centred care planning.
Built strong patient relationships through compassionate care and friendly rapport building.
Administered oral medication as required in line with stringent drug control regulations.
Offered clinical support from wound care to medication administration.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Monitored patient symptoms and progress to boost health outcomes.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Updated first aid training to protect client welfare.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Documented accurate and updated caseload records and reports to streamline process.
Guided and advised families to deal with challenging situations.
Volunteer Worker
Coynsafe
Filton, South Gloucestershire
03.2023 - 06.2023
Worked with compassion and empathy to engage people from diverse backgrounds.
Developed new and innovative ways of working in order to maintain best practice and meet developing needs.
Led activities that promoted growth in mental, emotional and educational areas.
Provided guidance to service users on available community services and resources to assist with a range of issues from homelessness to unemployment.
Made recommendations to improve services or roles of volunteers where feasible and appropriate.
Emailed information and reminders regarding upcoming volunteer opportunities to community leaders and civic groups.
Sought to understand and keep up-to-date knowledge of internal rules and safety regulations of organisation.
Worked collaboratively with stakeholders to raise profile of service in local area.
Reported dangerous incidents to mitigate further risks to health and safety of staff and service users.
Gathered information, created charts and produced reports for staff.
Wrote professional letters, emails and memoranda for business communication.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Prepared invoices based on contract terms and distributed to customers.
Kept adequate office supplies on hand to support staff and business requirements.
Examined, scanned and input documents in software system.
Arranged filing systems for easy use and retrieval by personnel.
Received and checked financial statements and reconciled related accounts.
Supervisor Manager
TAC Logistics
Lagos Nigeria., Lekki
01.2019 - 09.2022
Implemented realistic forecasted workloads and time-management strategies through updated data analysis.
Increased productivity by 15% through time and attendance tracking, task-based scheduling, and staffing optimization.
Cultivated 75 new long-term business relationships by professionally representing TAC logistics at every event.
Helped to improve data integrity by 10% by escalating discrepancies in data management to the account management team.
Applied knowledge of sustainable practices to improve current methodologies and processes.
Dealt with customer complaints and rectified product and service issues.
Managed staff rotas, planning workloads effectively and strategically.
Offered instruction, coaching, and motivation for enhanced team morale.
Maintained documents and records to comply with internal policies and external regulations.
Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Built customer retention and satisfaction by delivering top-quality service.
Improved workflow by 20% by building teamwork and communication between 40 employees.
Education
Master of Science - Msc Sustainable Development in Practice.
University of the West of England, Bristol
Bristol
09.2022 -
Bachelor of Science - Political Science
Osun State University
Osun State, Osogbo
09.2012 - 12.2016
Skills
Exceptional communicator
Compassionate care
First Aid
Safeguarding knowledge
Medication administration
Elderly care
Disability care
Patient observations
Basic life support
Languages
English
Fluent
Yoruba
Intermediate
Uhrobo
Fluent
Timeline
Support Care Worker
Silva Care
07.2023 - Current
Volunteer Worker
Coynsafe
03.2023 - 06.2023
Support Care Worker
Seven Resourcing
10.2022 - 07.2023
Master of Science - Msc Sustainable Development in Practice.