An enthusiastic warehouse operative and food production operative with professional sales background. Excellent interpersonal and intrapersonal skill, high goal achiever and a fast learner. Ability to manage resources to achieve corporate and organization goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Warehouse Operative
AMAZON WAREHOUSE
MME1, Darlington.
10.2023 - Current
Responsible for receiving incoming shipments, checking them for accuracy, and then properly sorting and storing them in the warehouse using systems and following specific procedures to maintain accurate stock levels
Involved in preparing outgoing shipments by packing, labeling and arranging on a conveyor for shipping of the products and also processing of incoming returns and coordinating with the relevant departments for restocking or disposal
Ensuring the quality of products before shipping them out which also includes inspecting products for any damages or defects and reporting any issues to the relevant department
Keeping track of inventory levels, conducting regular stock counts, and reporting any discrepancies using inventory management software to update stock levels and Working effectively as part of a team and communicating with supervisors, colleagues, and other departments by coordinating with others to ensure smooth workflows and addressing any issues that may arise during the course of operations
Generate inventory reports
Responsible for storing products in designated areas within the warehouse using pallet jacks and conveyors to move and organize items
Involved in the process of picking items from the shelves based on customer orders and packing them for shipment by carefully paying attention to detail to ensure the right products are selected and that they are packaged securely for transit
Adhering to safety protocols, following proper lifting techniques, and using personal protective equipment as required
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Strengthened communication skills through regular interactions with others.
Worked well in a team setting, providing support and guidance.
Learned and adapted quickly to new technology and software applications.
Food production Operative
Bernard Mathews
Sunderland
09.2023 - 12.2023
Processing and packing Food products
Part of the Production team which helps to drive and deliver the highest standards of operations/performance quality, food safety, hygiene and health and safety
Ensure any reasonable management requests made in the workplace is followed with major concern for food safety, quality, hygiene, health and safety or operations
Ensure adherence to all site policies and procedures
Effective communication with colleagues and managers
Ensure a good standard of GMP (Good Manufacturing Practice) by ensuring a good standard of housekeeping, CAYG (Clean as you go), in all production areas
Adherence to company hygiene procedures and site standards
Always ensure the wearing and correct use of PPE (Personal Protective Equipment), following department standards.
Resolved problems, improved operations and provided exceptional service.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Identified issues, analyzed information and provided solutions to problems.
Proven ability to develop and implement creative solutions to complex problems.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Passionate about learning and committed to continual improvement.
Worked well in a team setting, providing support and guidance.
Sales Coordinator
DAVISH DISTRIBUTIONS
Lagos
10.2022 - 09.2023
Purpose: Responsible for the activation and distribution of "chairman special", a coffee flavored alcohol beverage brand into the different trade channels in Lagos
Responsible for brand availability and visibility in the retail and wholesale market
Responsible for carrying out extensive brand awareness by constantly making sure brands are available on shelves leveraging on excellent customer relationship built over the years in the wholesales channel
Responsible for retail and consumer sampling, selling product benefit, thereby converting addictive brand loyalist
Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
Executed planned merchandising strategies to produce desired effect
Kept up-to-date on current and upcoming product and service offerings
Resolved customer issues quickly to recapture customer loyalty and prevent lost sales
Arranged merchandise displays, focusing on item accessibility and aesthetic appeal
Addressed customer inquiries and concerns using extensive product knowledge.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
Account Executive
FMCG Distribution Limited
Lagos
01.2017 - 10.2022
Purpose: Responsible for managing the wholesales channel, SALES AND MERCHANDISING
Responsible for sales of value alcohol brand (Captain Jack, Big Ben Dry Gin, Royal Standard Whisky) as well premium brands (Bacardi Martini brands, imperial blue) into assigned wholesales markets in Lagos
Responsible for delivery of Thirty-two percent of the total volume targets for Lagos region
Responsible for the delivery of volume targets in an assigned territory
Responsible for follow up with customers on stock level position, payments and issues that may arise post-sales
Expand market penetration by building effective customer relationship
Assist in monitoring competitor activity and conducting market research
Responsible for new product activation in assigned wholesales markets
Responsible for the availability of company's brand in assigned wholesale outlets
Ensure availability of the relevant merchandising materials in wholesales outlet
Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
Kept records of sales-related activities and transactions in company database
Maintained up-to-date knowledge about products and promotions
Achievements
Expanded sales recorded for struggling brands within few months
Contributed immensely to the growth achieved by the company nationally
Maintained effective working relationship with wholesales outlets
Consistent delivery of sales volume targets
Complimented by superiors on providing excellent support services to local wholesales market
Resolved customer issues quickly to recapture customer loyalty and prevent lost sales
Trained junior staff regarding sales tactics, product features and customer engagement
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Brand coordinator
Blue arrow TSW Limited
Lagos
04.2013 - 12.2016
Country distributor for Mars inc
Job purpose: Responsible for the delivery of sales volumes and values in assigned territory while providing sales and product merchandising
Responsibilities: SALES AND MERCHANDISING
Drive the front-end key belief agenda in the key accounts for the Wrigley gums brands and ensuring multiple POI (points of interaction) agenda for the Mars chocolate brand
Ensure continuity of product supply to assigned customers by ensuring proper stock planning together with the stores
Constantly seeks new visibility opportunities for Wrigley and Mars chocolate range
Ensure availability of the relevant merchandising materials across all categories of outlets
Coordinates and regularly checks implementation of merchandising and promotional agreements
Adhere strictly to the designed territory journey plans
Develops strong relationship with assigned customers and their staffs
Provide regular market intelligence report
Regularly update the performance scorecard
Look out for opportunities to improve planograms, place supplemental displays and POS Materials for both gum and chocolate brands
Conducted market research to identify customer needs and preferences.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
Education
B.SC - Animal Science
UNIVERSITY OF AGRICULTURE
Skills
Systems Information Management, very comfortable with the use of Microsoft Word for Word Processing, Microsoft Excel for Data Processing, Microsoft PowerPoint for Multimedia Presentation and Microsoft Internet Explorer for Internet Communication
A Strong lover of football ,a die-hard manchester united supporter, i love listening and watching news on any media space ,reading about happenings around the globe ,always willing to be updated on events around me.