Adetutu Ajayi
Bootle,Liverpool
Summary
Dedicated and compassionate healthcare assistant with 2 years of experience providing exceptional support and care to patients in care home settings. Skilled in assisting clients with activities of daily living, including personal care, medication management, and mobility assistance. Proficient in fostering a safe and supportive environment while promoting independence and dignity. Maintain excellent levels of patient care through kindness and commitment to safe working practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Healthcare Assistant/Support Worker
Hepzibar Care Agency
Barking , Barking and Dagenham
2023.02 - Current
- Supporting people with social and physical activities and monitoring
- Recording of day-to-day activities, notable incidence finances, medications of the clients in the files
- Administering medications and temperature checks
- Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care
- Preparing their meals and house task.
- Followed care plans created by medical staff to meet clients' personal preferences.
- Helped clients with grooming, washing and maintaining personal hygiene standards.
Healthcare Assistant
Seguro Recruitment Agency
Bootle , merseyside
2022.08 - Current
- Providing support in social, physical, and emotional areas to assist clients with integrating into the local community
- Tracked and documented client behaviors, activity engagement, skills development, and notable incidents
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Prepared healthy meals and delivered feeding support.
- Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.
- Safely escorted patients during medical appointments and hospital visits.
- Monitored patients' conditions closely and escalated concerns to senior staff.
Support worker
Golden Recruitment Healthcare Agency
Liverpool
2022.04 - 2022.07
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate the quality of care
- Monitored patient health, behavioral and physical changes, promptly reporting concerns to the ward supervisor
- Promptly reported low stock levels of healthcare equipment and materials
- Promoted and encouraged independence while assisting patients with daily routines
- Established friendly rapport with patients to promote positive health and well-being.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Administered medication with rigorous planning and recordkeeping.
Insurance claim officer
Sterling Assurance Nigeria Limited
2011.07 - 2022.02
- Worked with drive and determination to consistently exceed targets, leading by example to motivate high-achieving teams
- Improved customer satisfaction through payment of genuine claims
- Maintained ongoing contact with customers throughout the claim process, diligently and accurately reporting progress
- Outlined steps for making and processing claims for policyholders and offered advice to help claimants get compensation
- Assisted in preparing actuary reports, claims paid and outstanding reports e.t.c
- With the use of Microsoft Excel and software
- Settled and monitored insurance claims to ensure that both client and insurer were satisfied with the outcome
- Regularly reviewed clients' policies to ensure the level and coverage of insurance remained appropriate during changes of circumstance
- Effectively communicated details of insurance and conditions, risk coverage, premiums, and benefits to clients
- Provided support to customers, assisting with policy terms, coverage options, renewals, and claims handling
- Other duties assigned.
NYSC
United Bank for Africa
Nigeria
2010.03 - 2011.02
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Executed administrative tasks under managerial supervision to optimize workflow.
- Assisting the customer service officer by checking the account balance of customers.
- Registering information on the database to preserve accurate details.
- Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.
Education
OTHM level 3 Foundation Diploma in Health and Social Care - health and social care
London College of Professional Studies Ltd
2024.02 -
Bachelor of Science: Insurance - undefined
University of Lagos
Skills
- Good communication skills
- Organizational skill
- Emotional support and companionship
- Problem-solving
- Medication management
- Time management
- Teamwork
- Safety awareness
- Documentation skill
Certification
- OTHM level 3 foundation Diploma in Health (in view)
- Bachelor's degree in Insurance (Second Class Upper) 2009
- Senior Secondary School Certificate (SSCE) 2003
Affiliations
- dancing
- reading
- travelling
References
References available upon request.
Timeline
OTHM level 3 Foundation Diploma in Health and Social Care - health and social care
London College of Professional Studies Ltd
2024.02 -
Healthcare Assistant/Support Worker
Hepzibar Care Agency
2023.02 - Current
Healthcare Assistant
Seguro Recruitment Agency
2022.08 - Current
Support worker
Golden Recruitment Healthcare Agency
2022.04 - 2022.07
Insurance claim officer
Sterling Assurance Nigeria Limited
2011.07 - 2022.02
NYSC
United Bank for Africa
2010.03 - 2011.02
Bachelor of Science: Insurance - undefined
University of Lagos
- OTHM level 3 foundation Diploma in Health (in view)
- Bachelor's degree in Insurance (Second Class Upper) 2009
- Senior Secondary School Certificate (SSCE) 2003
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