Summary
Overview
Work History
Education
Skills
Languages
Reference
Interest and Achievement
Timeline
Generic

ADETOYE A. MATILUKO.

London,Lewisham

Summary

Leads shift-based tasks through staff coordination, record keeping, stock control and complaint handling, supporting safe and smooth service delivery. Applies strong numeracy, computer skills and attention to detail to manage documentation, cash handling and routine checks with accuracy. Compassionate Support Care Worker with strong background in providing comprehensive care to individuals. Skilled at creating tailored care plans, ensuring comfort, and fostering positive relationships. Proven track record of managing complex needs and promoting well-being through empathetic and attentive support. Brings collaborative approach to team environments, enhancing overall care quality.

Overview

1
1
Language
35
35
years of professional experience

Work History

Support Care Worker

Kapital Care Limited
London
04.2018 - 04.2025
  • Assisted residents/service user with personal care tasks, including bathing, dressing, and grooming, respecting their dignity and preferences.
  • Documented daily observations and care provided, ensuring accuracy and completeness for continuity of care.
  • Assisted with household tasks, including laundry and room tidying, to maintain a pleasant living environment.
  • Supported residents with mobility challenges, using equipment safely and encouraging independence.
  • Encouraged service users to be independent and active members of society.
  • Monitored residents' health conditions, promptly reporting any changes or concerns to senior healthcare staff.

Shift Manager

MCDONALD's RESTAURANT LTD
London
07.2010 - 04.2015
  • My job description is more on customer service, controlling and coordination of staff, inventories and equipment in order to achieve a better profit, training of staffs and handling customer complain.
  • Managed cash handling processes, including till reconciliation and deposit preparation, with zero discrepancies.
  • Resolved customer complaints with tact and diplomacy, turning dissatisfied guests into repeat customers.
  • Supervised staff, delegating tasks and managing schedules to optimise shift efficiency.
  • Gave clear staff instruction to achieve production output.
  • Coordinated with kitchen and front-of-house teams to maintain seamless service during peak hours.
  • Conducted regular performance reviews, providing constructive feedback and setting clear objectives for team members.
  • Maintained strict adherence to health and safety regulations, conducting regular audits to ensure compliance.

Seasonal Gallery Assistant

NATIONAL WATERFRONT MUSEUM
Swansea
02.2007 - 05.2008
  • My responsibilities are welcoming visitors into the gallery, assisting and giving adequate informations when needed and tour guard them through the museum.
  • Prepared, mounted and installed objects for public display.
  • Kept front reception and gallery spaces tidy to maintain quality appeal and comply with cleanliness standards.
  • Conducted guided tours, offering insightful commentary on exhibits to engage and educate attendees.

Sales Assistant

SPORT DIRECT.CO.UK
Swansea
04.2006 - 03.2007
  • As a store assistant, my job description is more on customer sales advisor, stocking up of inventories on the shelf according to brands and sizes.
  • Managed stock levels on shelves, ensuring products were readily available for customers.
  • Maintained a tidy and organised store environment, adhering to company cleanliness standards.
  • Organised and displayed items in visually appealing manner.
  • Assisted in inventory management, conducting regular stock takes to prevent discrepancies.

Clerical Assistant

FEDERAL MINISTRY OF FINANCE. ( Office of the Accountant - General for the Federation )
Lagos
09.1990 - 09.2004
  • As an Account Assistant, I acquired an adequate skilful knowledge in auditing of salary payroll for staffs within the ministry, and other ministries. Auditing of payment vouchers which include medical claims and bills, staff auditing, pre and post auditing of inventories and physical,auditing of repaired movable and non moveable machinery. Also worked in the Training Division, where my duties and responsibilities were to assist the training coordinator in organising and preparation of training materials for all account officers from different government Parastatals and Ministries.
  • Fund Division, my main responsibilities are to assist in issuing and processing of warrant to incur expenditure and despatching this warrant to the central bank of Nigeria.
  • Assisted with receiving, processing and verifying all invoices related to accounts payables.
  • Prepared invoices based on contract terms and distributed to customers.
  • Kept general ledger documents updated for accurate transaction records.

Education

HND - Financial Economics

UNIVERSITY OF WALES
Swansea

OND - Accountancy

YABA COLLEGE OF TECHNOLOGY
Lagos, Nigeria

Diploma - Shift Management and, Advance Shift Management

McDONALD's UNIVERSITY
London

Skills

  • Payroll auditing
  • Records management
  • Cash reconciliation
  • Customer service
  • Customer service excellence
  • Creative thinking
  • Microsoft Excel
  • Database entry

Languages

English
Upper Intermediate
B2

Reference

Would be made available on request.

Interest and Achievement

Reading books ( particularly the Bible), watching movies, and love to travel round the world one day., Working with people of different background and cultures have helped me to develop and improve my abilities to co-worked in a group and being self motivated has helped to achieve an award of employee of the year while working at Mcdonald's.

Timeline

Support Care Worker

Kapital Care Limited
04.2018 - 04.2025

Shift Manager

MCDONALD's RESTAURANT LTD
07.2010 - 04.2015

Seasonal Gallery Assistant

NATIONAL WATERFRONT MUSEUM
02.2007 - 05.2008

Sales Assistant

SPORT DIRECT.CO.UK
04.2006 - 03.2007

Clerical Assistant

FEDERAL MINISTRY OF FINANCE. ( Office of the Accountant - General for the Federation )
09.1990 - 09.2004

HND - Financial Economics

UNIVERSITY OF WALES

OND - Accountancy

YABA COLLEGE OF TECHNOLOGY

Diploma - Shift Management and, Advance Shift Management

McDONALD's UNIVERSITY

Similar Profiles

  • Ravikumar HRavikumar H

    <ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited

  • Matthew SnyderMatthew Snyder

    Community Support Worker at Heart & Soul of NMCommunity Support Worker at Heart & Soul of NM

  • Michele CLARKMichele CLARK

    Payroll Analyst System Support - Contract at Western National GroupPayroll Analyst System Support - Contract at Western National Group

  • Suzette JohnsonSuzette Johnson

    Fulfillment and Receiving Support Associate at Macy'sFulfillment and Receiving Support Associate at Macy's

CREATE PROFILE
ADETOYE A. MATILUKO.