Adetomiwa Adetoro
IT Support
Luton,Bedfordshire
Summary
Motivated IT student with practical experience in system setup, troubleshooting, and basic cybersecurity. Currently completing a Level 3 BTEC in Computing & IT (Cybersecurity Professional) and applying skills through college projects and teamwork. Able to communicate technical ideas clearly to others.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Skills
- First-line IT support and remote troubleshooting
- Familiar with ITIL best practices and SLA adherence for efficient incident management and service delivery
- Familiarity with ticketing systems
- Windows OS setup, user privilege management, and compliance controls
- Network security fundamentals: WPA3, MAC filtering, firewall basics
- Virtualization environments: VirtualBox, Kali Linux, Metasploit
- Basic Linux commands and lab setup for networking experiments
- Strong team collaboration and communication skills
- Problem-solving and confident in decision-making
- Knowledge of operating systems
- Backup and recovery techniques
Work history
IT Support Volunteer
Gospel Pillars International
Luton, Bedfordshire
10.2024 - Current
- Assist with setting up livestreaming equipment and network connections for events.
- Provide first-line technical support for church staff and volunteers, resolving hardware/software issues and escalating where needed.
- Perform routine system updates and basic cybersecurity checks to maintain operational integrity.
- Configure secure Wi-Fi networks using WPA2 encryption, router admin settings, and MAC address filtering to restrict access.
Cybersecurity Intern (Network Lab Project)
Barnfield College
Luton, Bedfordshire
Sept 2024 - Current
- Designed and configured a virtual business environment to demonstrate administrative access and group policy management across different departments.
- Built and maintained Linux and Windows labs using VirtualBox practicing basic Linux commands, system administration, and network setup.
- Applied user access controls, monitored system performance, and documented findings in a clear and structured manner.
- Practice network design and troubleshooting using Cisco Packet Tracer, supporting ongoing CCNA training.
- Maintain up-to-date knowledge of emerging cyber threats to inform defensive strategies.
- Configured secure Wi-Fi networks using WPA2 encryption, router admin settings, and MAC address filtering to restrict access.
- Enhanced data protection with encryption techniques.
Education
A-Levels - Computing & IT
Barnfield College
Luton Sept 2024 - Current
Certification
- Cisco Networking Academy: Introduction to Cybersecurity
- Networking Basics
- IT Essentials
- CCNA (in progress)
Quote
A minor invention every ten days, and a big one every six months or so.
Thomas Edison
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
IT Support Volunteer
Gospel Pillars International
10.2024 - Current
Cybersecurity Intern (Network Lab Project)
Barnfield College
Sept 2024 - Current
A-Levels - Computing & IT
Barnfield College
Sept 2024 - Current
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