Adesh Sharma Bussooa
Bexleyheath
Summary
Highly motivated and results-orientated Product Manager with over 8 years of experience delivering impactful features that drive business growth and success. Skilled in Agile framework and product lifecycle, I leverage strong analytical and problem-solving skills to make data-driven decisions. My critical thinking ability allows me to tackle complex challenges, identify and understand problems and find suitable solutions. I possess exceptional communication and interpersonal skills, fostering strong relationships with stakeholders and collaborating effectively across teams. Seeking new opportunities to leverage my expertise.
Overview
22
22
years of professional experience
11
11
years of post-secondary education
Work history
Product Manager
KaarbonTech
Bournemouth, England
11.2024 - Current
- Streamlined production process by identifying and eliminating inefficiencies.
- Launch new Grass Smart Product and onboarded new clients
Product Manager
Gett, UK
London
04.2016 - 09.2024
- Applied product management principles to develop and implement B2B Booking Platform, creating product roadmaps and translating them into strategic features. The platform onboarded over 1000 clients within 6 months of launch and currently generates over £25 million annually in client invoices.
- Led ideation, development, and launch of Vendor Portal (VP), a self-service platform integrating PHV suppliers via API to resolve cash flow issues and invoicing delays, resulting in improved supplier relationships and operational efficiency.
- Collaborated in development and launch of Finance Portal (FP), providing weekly financial statements for over 10K UK drivers.
- Took over and spearheaded expansion of Finance Portal (FP) beyond its MVP, evolving it into versatile tool for B2C clients (producing over 500 on-demand receipts weekly), for optimising distance analysis and quotations for sales teams and provides enhanced driver-client communication through SMSs used for marketing and surveys.
- Assumed responsibility for identifying and resolving critical issue in company's email service related to B2C2B workflow by separating marketing and transactional emails, which was pivotal in achieving 1P (1 Platform) goal. Additionally, addressed parcel delivery problem discovered during discovery phase by implementing barcodes, leading to 30% increase in Delivery EBITDA.
- I base my decisions on data - leveraging insights from feedback, discovery reports, analytics, A/B test results, stakeholder input, and assumption testing. Successfully improved ride allocation module, leading to 44% reduction in on-demand ride cancellations and 30% decrease in ride-related complaints.
- Successfully led and managed team of four developers as Scrum Master and PM for 3 years, maintaining bespoke booking platform and mobile app under budget, compliance and resource constraints. The platform serves the top five B2B clients, contributing 23% of company’s revenue.
- Led daily stand-ups, unblocking engineers, grooming sessions, prioritise backlog, sprint planning, monthly resource planning, sprint reviews and retro sessions.
- Foster cross-functional collaboration and encourage clear communications to both internal and external stakeholders. Successfully presented and gained approval for product propositions - to create and improve travel policies, update onboarding, implement accessibility features and introduced cab-sharing.
- Always seek Automation opportunities in processes. Applied automation to vehicle class allocation which reduced driver cost by 11%, reduced call agents effort by 12%, improved TR by 6% and raised customer satisfaction to 93%.
- Worked in Agile environment with local and international teams employing iterative method and flexible approach to feature and product development. This ensured continuous improvement and rapid adaptation to changing requirements in fast-paced environments, while aligning company's mission and maintaining strong client focus.
- Collaborated across sales, success managers, suppliers and customer care to translate clients' feedback into features for product backlog. Setup weekly interviews with clients and regular surveys to maintain feedback loops.
- Written client requirements, feature PRDs, research briefs and new processes, while also serving as key liaison between technical and non-technical stakeholders for alignment, research and sign offs.
Project manager
One Transport Ltd
London
06.2011 - 04.2016
- Managed product plans from end to end - I turned 2 main accounts to over 750 clients on OT platform within 2 years of joining.
- Introduced bespoke recurring ride tool used by London Boroughs which allowed them to plan via child templates.
- Introduced dynamic supplier allocation tool which saw improved ride monitoring and completion rate reach 97% pm from 84%.
- Overseen suppliers integration via API.
- Build Reporting Dashboards for Call Agents to monitor critical rides and Clients' Report Suite in SaaS model including CO2 reporting.
Transport Planning Executive
Tesco
Welham Green, Hertfordshire
09.2005 - 05.2011
- Managed Non-Food logistics planning.
- Documented Ways-of-Working and trained users at different depots
Junior software developer
EIVD
Lausanne, Switzerland
12.2003 - 09.2004
- Developed and implemented Print Manager System that manages print-accounts for all registered students which lead to reduction of wasteful printing by 48%
Education
Master of Arts - Management Studies
University of Hertfordshire
Hatfield 01.2009 - 06.2010
Bachelor of Science - Computer Science
University of Hertfordshire
Hatfield 09.2001 - 06.2005
A-Levels - Economics, Mathematics, Accounting, French, English
Sir Leckraz Teelock SSS
Mauritius 01.1998 - 12.2000
GCSEs - Mathematics, Economics, Accounting, French, English, Additional Maths and English Lit
Sir Leckraz Teelock SSS
Mauritius 01.1996 - 12.1998
Skills
- Product Development
- Product Management principles
- Agile Framework
- JIRA / Confluence
- Cloud Computing
- MIRO
- MixPanel / Tableau / Log Rocket
- SQL DataGrip
- A/B Testing
- Six Sigma knowledge
- AWS knowledge
Languages
English
Fluent
French
Advanced
Hindi
Intermediate
Timeline
Product Manager
KaarbonTech
11.2024 - Current
Product Manager
Gett, UK
04.2016 - 09.2024
Project manager
One Transport Ltd
06.2011 - 04.2016
Master of Arts - Management Studies
University of Hertfordshire
01.2009 - 06.2010
Transport Planning Executive
Tesco
09.2005 - 05.2011
Junior software developer
EIVD
12.2003 - 09.2004
Bachelor of Science - Computer Science
University of Hertfordshire
09.2001 - 06.2005
A-Levels - Economics, Mathematics, Accounting, French, English
Sir Leckraz Teelock SSS
01.1998 - 12.2000
GCSEs - Mathematics, Economics, Accounting, French, English, Additional Maths and English Lit
Sir Leckraz Teelock SSS
01.1996 - 12.1998
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