Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Timeline
Generic
ADERONKE A ONADEKO

ADERONKE A ONADEKO

Lagos

Summary

Driven and resourceful Executive Assistant with 6+ years of experience supporting high-achieving executives' professional ,leaders in management and their personal needs.

Extremely Well-organised and precise with excellent multitasking skills and sound judgement. Adept at developing detailed administrative and procedural processes that reduce redundancy, improve business efficiency and achieve organisational objectives.

Overview

16
16
years of professional experience

Work history

Office Manager/ Personal Assistant to the C.E.O

L.A.T CLEVESON
Lagos/Nigeria
12.2017 - 12.2022
  • Dependable and detail-oriented with the unique ability to manage multiple tasks and priorities
  • Recognised for exemplary customer service and team collaboration, implementation of process improvements, including administrative workflow coordination and procedure documentation
  • Managed administrative department , group offices, supervising workers, enhancing productivity and driving efficiency.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Prepared vendor invoices and processed incoming payments.
  • Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
  • Negotiated with vendors to minimise costs and improve service delivery.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
  • Acted as main point of contact for managers, expertly addressing concerns and queries.
  • Developed Standard Operating Procedures (SOP) for the administrative office.
  • Oversaw office inventory ordering, requisitions and stocking.
  • Managed projects within strict deadlines and budget constraints including setting up new office space, company staff vehicles and more
  • Trained and mentored staff to drive performance and target achievement.
  • Arranged corporate events and conferences across the group.
  • Oversaw staff training for employees, ensuring all staff training across the group as required.
  • Built rapport with key stakeholders to improve communication and operational delivery.
  • Proactively anticipated and catered to CEO's needs in advance of meetings, conferences and travel.
  • Planned corporate training/ retreat events annually, focussing on current departmental needs.
  • Organised all international trips, arranging appropriate transport, visas and accommodation.
  • Provided Personal Assistance (PA) to CEO and wider management team.
  • Managed CEO's daily calendar using Outlook Calendar scheduling strategically to facilitate maximise productivity and efficiency.
  • Liaised effectively with internal departments and external organisations on behalf of CEO and the department .
  • Exercised sound judgement to ensure smooth execution of daily engagements, meetings and travel itineraries.
  • Anticipated needs of CEO and offered practical solutions to resolve variety of issues with high degree of professionalism and confidentiality.
  • Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Documented data and stored important records on database.
  • Purchased office supplies to maintain consistent inventory.
  • Managed events, booked venue and sent invitations to guests.
  • Completed orientations to integrate new staff to company systems and culture.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information..
  • Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
  • Collaborated and clearly communicated across teams to achieve consistent service delivery.

Retail Store Manager

TELEC GSM LIMITED, HONEYWELL GROUP
Lagos/Nigeria
04.2011 - 08.2012
  • Supervised and managed team to drive product sales and customer engagement
  • Interfaced with clients and educated them about products and services
  • Participated in planning and driving all retail and sales activities in the store
  • Developed and executed sales promotions ideas and concepts for different product units and categories
  • Dealt with customer complaints confidently and politely, resolving issues with appropriate solutions
  • Monitored stock levels, managing inventories and logistics to maximise sales potential.
  • Ensured timely opening and closing of store 7 days a week.
  • Closely monitored competitor activity to achieve and maintain market leadership.
  • Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
  • Recruited and coached high-achieving retail staff to regularly build on monthly sales successes .

Executive Assistant to the C.E.O

DRNL CONSULT, REPRESENTING BNP PARIBAS IN NIGERIA
Lagos/Nigeria
09.2010 - 02.2011
  • Prepared presentations and proposals to help secure new business
  • Organised conferences, seminars, and ad-hoc meetings where I represented the C.E.O occasionally,
  • Arranged appropriate travel, visas, agendas, necessary contacts, and country information
  • Supervised executive and management calendars while allocating tasks to the administrative support team for smooth operational flow.
  • Organised and coordinated manager conferences involving both local and foreign attendees.
  • Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
  • Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
  • Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
  • Approved travel expenses and reimbursement requests submitted by employees.
  • Answered phones and took messages or routed calls to correct people.
  • Attended meetings on behalf of executives, taking notes and recording minutes.
  • Managed petty cash reimbursements and reconciliation.
  • Researched and compiled data to prepare documents for directors to present during meetings.
  • Assisted in selection of vendors and negotiated deals for equipment, services and supplies.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Made travel arrangements and booked accommodation for executives.
  • Assigned work to appropriate members of staff on behalf of CEO.
  • Facilitated smooth communication between CEO and members of staff.
  • Replenished snacks, paper and other office supplies.
  • Kept executives informed of upcoming commitments and responsibilities.

Personal Assistant to the C.E.O / Admin Manager

ESTATE LINKS LTD,
Lagos/ Nigeria
04.2010 - 09.2010
  • Collaborated with admin teams, human resources and finance department on special projects.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
  • Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
  • Applied best business practices and etiquette to comply with guidelines and procedures.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.

Personal Assistant to the G.M/Client Relations

IHC TECHNICAL SERVICES WEST AFRICA
Lagos/Nigeria
10.2008 - 10.2009
  • Developed strategies to enhance and encourage communication between the administration and support team which resulted in improved team spirit and performance
  • Organised personal and professional calendars, including reminders for upcoming meetings and events
  • Scheduled and arranged internal and external meetings and appointments
  • Coordinated special events, executive dinners and parties
  • Planned and coordinated travel arrangements and logistics for out-of-town functions
  • Prioritised timeline-driven items to complete projects promptly and within budget
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
  • Professionally greeted clients and delivered friendly, knowledgeable assistance.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Managed events, booked venue and sent invitations to guests.
  • Applied best business practices and etiquette to comply with guidelines and procedures.
  • Purchased office supplies to maintain consistent inventory.
  • Wrote business correspondence and technical letters.
  • Kept files organised and up-to-date for accurate record-keeping purposes.

Client Relationship Officer

DEVON PETROGAS LIMITED, GAS SERVICING COMPANY
Lagos/Nigeria
05.2008 - 09.2008
  • Researched competitors sales activities and reported findings to manager.
  • Kept track of current and potential clients needs to recommend new applicable products and services.
  • Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
  • Identified and implemented customer service and complaint handling advancements.
  • Worked with a team of Operations Assistants where I was charged with the preparation of StandardOperating Procedures (SOP) contributing to company's successful accreditation
  • Negotiated and obtained a sole authorisation for the company with a Canadian company
  • Built and maintained strong business relations with clients and suppliers, contributing profitability increase.

National Youth Service Corp

FEDERAL AIRPORTS AUTHORITY OF NIGERIA,
Calabar
01.2007 - 01.2008
  • Participated in the planning and organizing of Airport events and relevant training
  • Provided Airport Facility Tour Guide Services to visitors and special guests
  • Skills for role: Attention to detail, project supervision, negotiation, communication, and reporting.

Education

PROFESSIONAL DIPLOMA - DIGITAL MARKETING

Digital Marketing Institute
Ireland
2015

MBA - MARKETING

Edge Hill University
United Kingdom
2014

B.SC - INTERNATIONAL RELATIONS

Obafemi Awolowo University Ile
2006

Skills

  • Leadership
  • Team building
  • Uncommon ability to function in fast-paced Environment
  • Administrative skills, Office & Project Management
  • Researching, Data collection, Database management
  • Sensitive information handling
  • Problem-solving
  • Senior leadership support
  • Time management ability
  • Scheduling and calendar management
  • Brand Alignment
  • Excellent communication skills
  • Strong interpersonal skills
  • Meticulous attention to detail
  • Results-orientated
  • Travel coordination
  • Proofreading and editing
  • MS Office

Interests

Hobbies include, but not limited to : travelling, cooking , Dancing, watching professional tennis, Basketball and American Football.

Additional Information

  • Referees are available Upon Request.

Timeline

Office Manager/ Personal Assistant to the C.E.O

L.A.T CLEVESON
12.2017 - 12.2022

Retail Store Manager

TELEC GSM LIMITED, HONEYWELL GROUP
04.2011 - 08.2012

Executive Assistant to the C.E.O

DRNL CONSULT, REPRESENTING BNP PARIBAS IN NIGERIA
09.2010 - 02.2011

Personal Assistant to the C.E.O / Admin Manager

ESTATE LINKS LTD,
04.2010 - 09.2010

Personal Assistant to the G.M/Client Relations

IHC TECHNICAL SERVICES WEST AFRICA
10.2008 - 10.2009

Client Relationship Officer

DEVON PETROGAS LIMITED, GAS SERVICING COMPANY
05.2008 - 09.2008

National Youth Service Corp

FEDERAL AIRPORTS AUTHORITY OF NIGERIA,
01.2007 - 01.2008

PROFESSIONAL DIPLOMA - DIGITAL MARKETING

Digital Marketing Institute

MBA - MARKETING

Edge Hill University

B.SC - INTERNATIONAL RELATIONS

Obafemi Awolowo University Ile

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ADERONKE A ONADEKO