Summary
Overview
Work history
Education
Skills
Timeline
Generic
ADEOLA MATTHEW KEHINDE

ADEOLA MATTHEW KEHINDE

Coventry,west midlands

Summary

Compassionate Mental Health Support Worker committed to promoting positive emotional health and wellbeing. Responds proactively to pressure for reliable, flexible support, adapting to individual requirements. Plans and prioritises well for organised approaches to busy workloads. I am an hard-working mental health support worker with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Experienced professional with focus on high-level corporate reception and client relations. Capable of delivering seamless front-office operations and exceptional customer service by leveraging strong communication and organisational skills. Adept at creating welcoming atmosphere and managing administrative tasks to enhance company image and support business objectives.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Mental health support worker

JOYMARK SUPPORT UK LTD
Nottingham
04.2022 - Current
  • Navigated delicate situations with empathy whilst maintaining professional boundaries.
  • Fostered improved relationships between patients and family members through mediation.
  • Upheld strict confidentiality protocols ensuring respect for patient privacy.
  • Encouraged positive lifestyle changes for sustainable mental health improvements.
  • Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
  • Supported individuals to improve their wellbeing with weekly goal-setting sessions.
  • Enhanced mental health understanding for service users through psychoeducation.
  • Ensured medication was correctly administered, improving overall health outcomes.
  • Facilitated group therapy sessions leading to enhanced community integration.
  • Liaised effectively with healthcare professionals, contributing to integrated services.
  • Promoted safe environment by adhering to risk assessment guidelines.
  • Collaborated with multi-disciplinary teams for comprehensive patient care.
  • Assisted service users by providing emotional and practical support.
  • Documented progress notes meticulously, enabling accurate patient assessments.
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Provided daily living assistance, promoting independent behaviour.
  • Built trustful rapport with clients through consistent reliability and patience.
  • Provided emotional support to patients and families facing challenging situations.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Assisted clients to achieve personal and treatment-related goals.
  • Observed and evaluated patients to detect changes in behaviour or abnormalities.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Helped clients make informed decisions and follow individual treatment plans.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Collaborated with other healthcare professionals to design treatment plans.
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Monitored patients' conditions, taking pulse and weight.
  • Performed crisis interventions during emergency cases.
  • Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
  • Administered medication and treatment for patients.
  • Assessed client mental health in detail to establish treatment options and develop treatment plans.
  • Helped service users to gain ability to function independently in society.
  • Assisted service users to obtain and access community resources.
  • Listened to clients' current struggles to signpost relevant support.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Identified key client needs to develop targeted support programmes.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Reported on clients' progress to evaluate service impact.
  • Assessed clients and documented information for records and analysis.
  • Collaborated with external support providers to maintain good care continuity.

Mental health support worker

Lifeways Group
Coventry, West midlands
02.2023 - 02.2024
  • Administered medication and treatment for patients.
  • Monitored patients' conditions, taking pulse and weight.
  • Collaborated with other healthcare professionals to design treatment plans.
  • Helped clients make informed decisions and follow individual treatment plans.
  • Performed crisis interventions during emergency cases.
  • Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
  • Observed and evaluated patients to detect changes in behaviour or abnormalities.
  • Assisted clients to achieve personal and treatment-related goals.
  • Maintained confidentiality of clients' information.
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Provided emotional support to patients and families facing challenging situations.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Assessed client mental health in detail to establish treatment options and develop treatment plans.
  • Navigated delicate situations with empathy whilst maintaining professional boundaries.

CCTV Operator

Mitie Security
Daventry, Northamptonshire
07.2022 - 10.2023
  • Identified need for maintenance and repair work, scheduling as necessary.
  • Maintained up-to-date knowledge of current legislation for guaranteed project compliance.
  • Inspected and surveyed proposed sites against suitability requirements.
  • Detected fire hazards and outlined detailed to mitigate risk of fire.
  • Scheduled tasks strategically to meet set deadlines for construction work.
  • Created detailed survey reports outlining possible issues and recommended solutions.
  • Checked designs for potential risks and non-conformance issues with health and safety regulations.
  • Alerted Police over Airwave to any incident or potential incident as soon as identified.
  • Kept all logs, reports and records up to date and accurate, promptly completing updates.
  • Monitored developing emergency situations within area of responsibility and carried out established actions to resolve issues.
  • Answered radio and telephone enquiries in polite and courteous manner.
  • Kept and maintained accurate filing system for preservation of office information.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
  • Photocopied, laminated and bound documents with efficiency and attention to detail to support staff members with preparation for meetings and presentations.
  • Answered incoming calls and emails per day, responding to clients and relaying messages to staff to ensure swift resolutions.
  • Helped to prepare reports and presentations to aid informed decision-making.
  • Worked with colleagues to streamline administrative processes and improve workflow.
  • Organised and maintained filing systems for accessibility and orderliness.

Corporate receptionist

Mitie
Coventry, west midlands
03.2024 - 04.2025
  • Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Took and communicated messages to minimise interruptions to staff workflows.
  • Prioritised tasks to maintain reliable service throughout peak times.
  • Admitted guests into buildings to control site access.
  • Maintained accurate and up-to-date records for smooth handovers.
  • Assisted with set up of ID card and access permissions following site security practices.
  • Managed calendars, strategically scheduling appointments to maximise availability.
  • Acted as first point of contact for wide range of personnel.
  • Located information and records quickly to assist with ad-hoc queries.
  • Signposted other services where appropriate using industry knowledge and contacts.
  • Embodied company values through friendly and reliable customer service.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Delivered front of house duties with warm and professional manner.
  • Reduced waiting times through effective time and resource management.
  • Maintained up-to-date records using company database software to keep organised files.

Security Officer

Kopek Security Ltd
Coventry, west midlands
04.2022 - 07.2023
  • Patrolled facilities to prevent crime and unruly behaviour.
  • Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored, authorised and recorded entrance and departure of vehicles and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
  • Signed in and issued passes to visitors and contractors.
  • Inspected fire escapes, extinguishers and emergency lighting systems.
  • Warned offenders about rule infractions and violations, evicting violators from premises.
  • Implemented loss prevention strategies and handled shoplifters for retail clients.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Covered evening and weekend shifts to meet company goals.
  • Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
  • Established effective access control systems, logging staff and visitor movement for accurate site records.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Maintained composure and professionalism while screening visitors during high-volume periods.
  • Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
  • Administered effective first aid and liaised with emergency services.
  • Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
  • Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
  • Operated scanners to screen guests and belongings.
  • Enforced safety protocols through increased video surveillance and effective access control.
  • Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
  • Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
  • Conducted fire and security alarm testing to create stable systems.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
  • Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
  • Triaged problems quickly, providing precise and clear information to enable prompt security support.
  • Prepared regular written logs and incident reports at close of each shift for management team.
  • Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
  • Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Education

Bachelor of Arts - MASS COMMNUNICATION

Houdegbe North American University in Benin
Benin
05.2013 - 05.2017

Prevention and Management of Violence........ -

PMVA 3

WORKING WITH ADULTS -

SAFETY INTERVENTION ADVANCE AND EMERGENCY

SECURITY BADGE -

SIA LICENCE

FULL UK DRIVERS LICENCE

Skills

  • Risk assessment procedures
  • Youth work experience
  • Self-Harm prevention
  • Psychiatric assessment
  • Clinical records management
  • Understanding of recovery principles
  • Mindfulness techniques
  • Psychoeducation delivery
  • Child protection protocols
  • Mental illness insight
  • Post-Traumatic stress disorder treatment
  • Working with multi-disciplinary teams
  • Non-Violent communication
  • Mental health advocacy
  • Therapeutic boundaries
  • Assertiveness training
  • Healthcare software proficiency
  • Group therapy co-ordination
  • Psychosocial rehabilitation
  • Physical restraint training
  • Personal care
  • Medication Administration
  • Personal care assistance
  • Mental health crisis intervention
  • Behavioural observation
  • Motivational encouragement
  • Safeguarding vulnerable adults
  • CPR certified
  • Microsoft Outlook
  • Microsoft Word
  • Data input
  • Organising and planning
  • Independent living care
  • Health and Safety Compliance
  • Customer Service
  • Mental health first aid
  • Equipment Maintenance
  • Strategic planning
  • Public speaking

Timeline

Corporate receptionist

Mitie
03.2024 - 04.2025

Mental health support worker

Lifeways Group
02.2023 - 02.2024

CCTV Operator

Mitie Security
07.2022 - 10.2023

Mental health support worker

JOYMARK SUPPORT UK LTD
04.2022 - Current

Security Officer

Kopek Security Ltd
04.2022 - 07.2023

Bachelor of Arts - MASS COMMNUNICATION

Houdegbe North American University in Benin
05.2013 - 05.2017

Prevention and Management of Violence........ -

PMVA 3

WORKING WITH ADULTS -

SAFETY INTERVENTION ADVANCE AND EMERGENCY

SECURITY BADGE -

SIA LICENCE

FULL UK DRIVERS LICENCE

Similar Profiles

Create profile
ADEOLA MATTHEW KEHINDE