Adeola Salako
Chelmsford,United Kingdom
Summary
Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Overview
14
14
years of professional experience
Work history
Administrative assistant
RCCG WORDALIVE CHAPEL
Essex, United Kingdom
01.2023 - Current
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Supported accurate record-keeping with proficient data entry skills.
- Submitted timely reports which provided critical updates on various projects.
- Facilitated internal communication.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
TRANSACTION OFFICER/TELLER
Sterling Bank Plc
Lagos, Nigeria
09.2016 - 09.2021
- Enhanced customer satisfaction with timely and precise financial transactions.
- Identified suspicious transactions, mitigating potential fraud risks.
- Managed reconciliation tasks at end-of-day, ensuring zero discrepancies in accounts.
- Organised extensive paperwork, resulting in efficient record management.
- Built rapport with customers through professional and courteous interaction during transactions.
- Guaranteed data security with strict adherence to confidentiality protocols.
- Performed counter services efficiently enhancing customer satisfaction levels.
- Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
Customer service officer
Optimum IT solution center
Ibadan, Nigeria
05.2013 - 08.2015
- Conducted regular follow-up calls for improved customer retention rates.
- Addressed customer queries, resulting in enhanced customer confidence.
- Learnt new software systems rapidly, enhancing overall work efficiency.
- Followed company guidelines to ensure consistent quality of service.
- Delivered high-quality service with attention to detail and professionalism.
Payroll administrator
Babcock university
Ilishan, Nigeria
04.2012 - 02.2013
- Ensured accurate record keeping for seamless auditing and compliance review.
- Assisted with financial audits to assure complete transparency of payroll operations.
- Resolved discrepancies promptly, improving overall operational accuracy and efficiency.
- Generated reports, aiding in management decision-making processes.
- Reduced errors in data entry through rigorous attention to detail.
Education
Master of Science - Accounting and Finance
University of Hull
Hull12.2022
Bachelor of Science - Microbiology
Lead City University
Ibadan12.2011
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Marketing
- Calm under pressure
Timeline
Administrative assistant
RCCG WORDALIVE CHAPEL
01.2023 - Current
TRANSACTION OFFICER/TELLER
Sterling Bank Plc
09.2016 - 09.2021
Customer service officer
Optimum IT solution center
05.2013 - 08.2015
Payroll administrator
Babcock university
04.2012 - 02.2013
Master of Science - Accounting and Finance
University of Hull
Bachelor of Science - Microbiology
Lead City University