Adenike Eweka
Middlesbrough,United Kingdom
Summary
Dedicated Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Support worker
Cygnet Healthcare
Middlesbrough, United Kingdom
2022.12 - Current
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Supported daily living skills training which increased client self-sufficiency.
- Prepared nutritious meals that met special dietary needs of clients.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Provided transportation for medical appointments, ensuring timely arrival.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Provided companionship during outings contributing to an active social life for clients.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Participated in regular team meetings, enhancing quality of care provided.
- Actively listened to client concerns thus creating a comforting environment.
- Assisted in maintaining a clean environment for improved client health.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
- Helped service users to gain ability to function independently in society.
Clothing assistant (Volunteering)
The Genesis Project
Middlesbrough, United Kingdom
2022.06 - Current
- Assisted in stock management for seamless inventory flow.
- Assisted in end-of-day procedures, ensured accurate counts of stock levels and cash balance.
- Managed fitting rooms efficiently, ensuring quick turnover times.
- Facilitated high-quality window displays to attract potential customers.
- Helped customers find desired clothing items quickly, boosting sales and improving shopping experience.
- Managed till point effectively during busy periods to reduce waiting time for customers.
- Delivered excellent product knowledge with every customer interaction.
- Kept up-to-date with latest fashion trends for informed recommendations to customers.
Sales manager
Nikkysthriftstore
Lagos Nigeria, Nigeria
2021.09 - 2022.06
- Forged strategic partnerships with stakeholders for profitable outcomes.
- Coordinated promotional campaigns to boost brand visibility.
- Improved bottom-line results with meticulous budget control.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Led high-performance sales teams, ensuring achievement of targets.
- Developed robust client relationships for improved business growth.
- Managed key accounts, resulting in consistent revenue generation.
- Conducted detailed market analysis to identify new opportunities.
Administrative assistant
MomaHills Montessori School
Lagos, Nigeria
2020.09 - 2021.09
- Maintained stock levels to avoid shortages in office supplies.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Updated company databases by inputting new employee contact information and employment details.
- Supported accurate record-keeping with proficient data entry skills.
- Organised client meetings, prepared agendas and took detailed minutes.
- Improved customer satisfaction through prompt response to email and phone queries.
- Managed front desk duties to ensure smooth operation of reception area.
- Interacted professionally with clients providing excellent service at all times.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Streamlined administrative processes for increased efficiency in the workplace.
- Covered up for Teaching Staffs.
- Supported staff with administrative needs for photocopying, faxing and filing.
Administrative Assistant
Yanot Enterprise
Lagos, Nigeria
2014.11 - 2020.09
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Managed front desk duties to ensure smooth operation of reception area.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Facilitated internal communication.
- Submitted timely reports which provided critical updates on various projects.
- Expedited document filing system with a new, organised method.
- Assisted with budget preparations enabling effective financial planning.
Call Center Agent
Contact Solution Center
Lagos, Nigeria
2013.10 - 2014.10
- Initiated upselling techniques during calls; generating additional revenue for the company.
- Assisted in training new staff members, fostering a supportive work environment.
- Conducted market research surveys over the phone to gather valuable consumer insights.
- Increased client trust by providing accurate product information.
- Utilised multi-line telephone systems for efficient call handling.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
- Facilitated positive customer experiences with attentive service.
Education
B.sc (Edu) - Business Administration in Education
Tai Solarin University Of Education
Nigeria 2005.09 - 2010.09
Senior Secondary Leaving Certificate - 0 Level
Ifako International Secondary School
Nigeria 2003.09 - 2004.09
Skills
- Basic nursing care
- Empathy for clients
- Professional boundaries understanding
- Care planning
- Care management
- Meal preparation
- Social care
- Interpersonal relationships
- Housekeeping management
- Development support
- Activities planning
- Mental health support
- Food Hygiene Certification
- Record-keeping
- Health and Safety regulations
Certification
First Aid,
Safeguarding Adults,
Manual Handling,
Infection Control and prevention,
Fire Safety,
Moving and Handling,
Infection Control.
First Aid and Basic Life Support,
Food Hygiene and Safety,
Equality and Diversity,
CPI Safety Intervention.
Timeline
Support worker
Cygnet Healthcare
2022.12 - Current
Clothing assistant (Volunteering)
The Genesis Project
2022.06 - Current
Sales manager
Nikkysthriftstore
2021.09 - 2022.06
Administrative assistant
MomaHills Montessori School
2020.09 - 2021.09
Administrative Assistant
Yanot Enterprise
2014.11 - 2020.09
Call Center Agent
Contact Solution Center
2013.10 - 2014.10
B.sc (Edu) - Business Administration in Education
Tai Solarin University Of Education
2005.09 - 2010.09
Senior Secondary Leaving Certificate - 0 Level
Ifako International Secondary School
2003.09 - 2004.09