Adem Arman
Watford,Hertfordshire
Summary
I am a SC cleared technical IT professional with hands-on experience as a Filtration Technician and Repair Engineer, skilled in ensuring smooth operation, diagnosing faults, and repairing IT systems. Highly motivated, results-driven, and detail-oriented, with a strong commitment to quality, reliability, and maintaining security standards. Adaptable, quick-learning, and able to support team objectives effectively in fast-paced technical environments. I am also very hard-working with strong organisational skills. I always make sure to achieve company goals through exceptional planning and prioritisation. I am highly driven to expand my career in IT and progress further within the IT industry.
Overview
2
2
years of professional experience
Work history
Repair Engineer
Computacenter
Hatfield, Hertfordshire
10.2024 - Current
- Rectified hardware and software issues in laptops and desktops by replacing components, and resolving system errors.
- Managed inventory of spare parts and tools, ensuring availability of necessary items for all scheduled repairs.
- Managed emergency repairs on critical equipment, often under tight deadlines, to maintain continuous production flow.
- Adapted to rapidly changing technology, continuously updating skills through professional development courses and certifications.
- Suggested improvements in existing systems based on observed trends during repair works, optimising their overall efficiency.
- Created technical reports, providing comprehensive updates on equipment status.
- Prioritised urgent repair tasks, maintaining smooth production schedules amidst unexpected machine failures.
IT Technician
Computacenter
Hatfield , Hertfordshire
01.2024 - 10.2024
- As a Filtration Technician at Computacenter, I diagnose hardware and software issues in laptops and desktops, using diagnostic tools to assess and filter devices based on repairability. This role has provided hands-on experience with components like hard drives, RAM, and motherboards, while developing my technical and troubleshooting skills across both hardware and software systems.
- Installed, configured, and maintained computer hardware, software, systems, networks, printers, and scanners to support business operations.
- Monitored computer system performance and intervened in identified problems.
- Monitored and managed IT infrastructure, diagnosing and resolving technical issues promptly to minimise downtime.
- Troubleshot network connectivity issues, restoring normal operations quickly.
- Troubleshot various incidents related to hardware, networks and software faults.
Skills
- Network troubleshooting
- IT help desk services
- Operating systems knowledge
- Hardware support
- Hardware repair and upgrades
- Network configuration
- Technological troubleshooting
- Hardware fault repairs
- IT ticketing systems
- Software diagnosis
- System diagnostics
- Technical leadership
- Service Now
Languages
English
Turkish
Timeline
Repair Engineer
Computacenter
10.2024 - Current
IT Technician
Computacenter
01.2024 - 10.2024