Adela Neziraj
London,England
Summary
Enthusiastic learner able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about sales strategies and advance professionally. Offering strong transferable skills positive attitudes, and inspiration in the work environment.
Overview
2
2
years of professional experience
Work History
Team member
Greggs Bakery
London, England
12.2023 - Current
- Facilitated customer relations for increased brand loyalty.
- Served around 200 customers per shift, maintaining fast and friendly service during peak hours.
- Operated tills and processed 150+ transactions per shift with 100% accuracy and attention to promotions.
- Trained 2 new team members on till operation, and customer service procedures.
- Delivered reliable customer service with attention to detail even under high pressure service to enhance business reputation.
- Displayed teamwork skills to improve overall productivity.
- Achieved efficient workflow with proper time management.
- Increased sales through upselling.
Student Researcher
University of Greenwich
London, England
09.2023 - Current
- Completed a 1,500-word quantitative research report analysing existing data to test hypothesis using SPSS.
- Created graphs to visualise findings and performed statistical analysis including t-tests, descriptive statistic, and correlations.
- Generated fresh insights through critical analysis of existing research data.
- Conducted extensive literature reviews, enhancing overall knowledge base.
Education
GCSEs - English, Maths, Science
Heron Hall Academy
London 09/2016 - 05/2020
Skills
- Customer Service
- Sales strategies
- Extra upselling
- Following instructions
- Product knowledge
- Problem solver
- Organisational
- Remain calm
- Punctual
- Presentational
- Persuasion tactics
- Highly Motivated
- Styling
- Customer Orientation
- Sales And Marketing
- Product And Service Knowledge
Affiliations
- Reading
- Writing
- Art
- Styling
Timeline
Team member
Greggs Bakery
12.2023 - Current
Student Researcher
University of Greenwich
09.2023 - Current
GCSEs - English, Maths, Science
Heron Hall Academy
09/2016 - 05/2020
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