Adel Messahel
Hounslow,Middlesex
Summary
Upbeat personality capable of working hard. Passionate and enthusiastic about delivering outstanding quality and service. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results. Highly motivated team player, history in being extremely reliable, productive and resourceful. Consistently accomplishing goals and targets in personal life as well as businesses. Now seeking a career role with a reputable employer to utilise all skills for an organisational success.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales supervisor
Jotun
Algiers, Algeria
01.2023 - 01.2024
- Managed customer queries to improve overall service experience.
- Developed new sales strategies for enhanced revenue generation.
- Delivered excellent customer service by addressing and resolving issues promptly.
- Conducted regular staff training to increase product knowledge and sales skills.
- Managed inventory levels to optimise stock availability and minimise overstock situations.]
- Established strong client relationships which resulted in repeat business.
- Boosted store reputation by delivering top-notch customer service.
- Fostered positive work environment, enhancing employee morale and productivity.
- Upheld high-quality standards in all sales activities, reflecting positively on brand image.
Information technology analyst
Canada Phone
Algiers, Algeria
03.2016 - 01.2023
- It was key to have great time management, perfect punctuality and a positive/ enthusiastic attitude whilst managing the shop as well as responding to customer concerns with speed and knowledge, delivering professional, personalised service.
- Maintained all equipment in shop and repaired rapidly if broken.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Trained and mentored employees to maximise team performance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Barber
Golden Barber
Bab Ezzouar, Algeria
01.2018 - 02.2018
- Maintained cleanliness of barbershop to ensure a welcoming environment.
- Provided excellent customer service, enhancing client satisfaction.
- Delivered high-quality haircuts for improved customer confidence.
- Skilfully managed appointments with minimal waiting time for clients.
- Identified suitable styles by listening attentively to customers' needs and desires.
- Kept up-to-date with latest trends, ensuring modern and stylish cuts for customers.
- Ensured safety by adhering strictly to health regulations during shaving procedures.
- Attended training courses regularly to enhance cutting techniques and styles knowledge.
- Educated clients on self-maintenance for healthy hair, recommending and selling suitable products.
- Worked efficiently under pressure during busy periods, maintaining consistent quality of service.
- Assisted in stock control duties, ensuring availability of necessary products at all times.
Education
GCSEs - All Subjects
Lycee Messaouda djida
Les Eucalyptus 10.2010 - 05.2015
A-Levels - All Subjects
Lycee Messaouda djida
Les Eucalyptus 10.2015 - 05.2017
A1 Speaking and Listening - English Language
IELTS Life Skills
Algeria 03.2024 - 04.2024
Skills
- Hard working
- Time management
- Punctuality
- Goal setting
- Target achievement
- Product knowledge
- Proven sales techniques
- Sales strategies
- Organisation skills
- Creative thinking
- Motivational leadership
Languages
Arabic
Fluent
English
Fluent
Affiliations
- Football
- Aerobic exercise
Timeline
A1 Speaking and Listening - English Language
IELTS Life Skills
03.2024 - 04.2024
Sales supervisor
Jotun
01.2023 - 01.2024
Barber
Golden Barber
01.2018 - 02.2018
Information technology analyst
Canada Phone
03.2016 - 01.2023
A-Levels - All Subjects
Lycee Messaouda djida
10.2015 - 05.2017
GCSEs - All Subjects
Lycee Messaouda djida
10.2010 - 05.2015
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