Adekunle Samson Gbolade

• Managed the end-to-end recruitment process for healthcare roles, including nurses, carers, and support staff
• Sourced candidates through job boards, databases, and referrals
• Conducted interviews, screening, and compliance checks in line with healthcare regulations
• Built and maintained strong relationships with clients, ensuring staffing needs were met promptly
• Coordinated staff placements, rotas, and shift bookings to ensure full coverage
• Ensured all candidates met compliance requirements, including DBS checks, right to work, and training records
• Maintained accurate candidate and client records using recruitment systems
• Responded quickly to urgent staffing requests, often filling last-minute shifts
• Provided ongoing support to placed candidates and resolved any issues professionally
• Achieved recruitment targets and contributed to team performance goals
• Negotiated pay rates and contracts with clients and candidates
• Stayed up to date with industry regulations and healthcare standards

• Picked and packed customer orders accurately in a fast-paced warehouse environment
• Loaded and unloaded delivery vehicles, ensuring goods were handled safely and efficiently
• Sorted parcels by postcode and delivery routes to support timely dispatch
• Used handheld scanners to track, label, and update parcel information
• Maintained a clean, organised, and safe working area in line with health and safety regulations
• Worked towards daily targets and deadlines, consistently meeting performance expectations
• Assisted with stock checks and inventory control when required
• Reported damaged or missing items to supervisors promptly
• Collaborated with team members to ensure smooth warehouse operations

• • Followed all company procedures and safety guidelines at all times

• Supervised daily warehouse operations, ensuring tasks were completed efficiently and on time
• Led and motivated a team of warehouse operatives to meet productivity targets
• Allocated workloads and monitored staff performance to maintain high standards
• Oversaw picking, packing, and dispatch processes to ensure accuracy and quality
• Ensured compliance with health and safety regulations across all warehouse activities
• Trained new staff members and provided ongoing support to existing team members
• Managed stock control, including inventory checks and resolving discrepancies
• Coordinated loading and unloading of delivery vehicles to optimise workflow
• Handled any operational issues or delays, implementing solutions quickly
• Maintained accurate records using warehouse management systems and scanners
• Communicated effectively with management and delivery teams to ensure smooth operations
• Conducted regular briefings and shift handovers to keep teams informed

• Managed the planning and organization of production schedules to optimize workflow and meet production targets.
• Monitored and adjusted production processes continuously to enhance efficiency and productivity across the team.
• Supervised and led a team of production staff, providing guidance and support to foster a positive work environment and maximize team performance.
• Facilitated communication with other departments, including procurement and quality control, to coordinate production activities and ensure alignment with overall operational goals.
• Ensured that all production outputs met established quality standards and complied with regulatory requirements, maintaining high levels of safety and quality assurance.
• Identified and assessed areas for improvement within production processes, implementing effective solutions to streamline operations and reduce waste.
• Analyzed production data and performance metrics to make informed decisions regarding process improvements and resource allocation.
• Managed inventory levels diligently to ensure the timely delivery of products, optimizing stock levels to avoid shortages or overstock situations.
• Ensured that all production equipment was properly maintained and serviced, promoting operational reliability and minimizing downtime.
• Developed and implemented comprehensive production policies and procedures, enhancing efficiency and standardizing operations across the production team.

• Drove significant growth in key performance indicators, focusing on liability and risk asset generation, account openings, income production, and enhancing e-banking product offerings.
• Conducted thorough evaluations of customer creditworthiness by effectively processing loan applications and related documentation.
• Monitored the status of active loans, ensuring timely collections and implementing recovery strategies to minimize risk.
• Established and nurtured referral networks, successfully cross-selling various products and services to enhance customer engagement.
• Maintained a high level of customer satisfaction through exceptional service delivery, fostering positive relationships and trust.
• Proactively pursued new sales opportunities by utilizing cold calling strategies, leveraging professional networking, and utilizing referrals.
• Actively resolved customer complaints to maximize satisfaction and enhance the overall customer service experience.
• Managed a healthy portfolio and balanced deposit mix, ensuring optimal risk management and profitability.
• Executed comprehensive marketing strategies and developed targeted campaigns to promote products and services effectively.
• Ensured compliance with all internal policies and regulatory requirements, maintaining the organization’s integrity and reputation.
• Conducted competitive analysis by gathering detailed marketplace information on pricing and product offerings to inform strategic decisions.
• Recommended strategic changes in products, services, and policies based on rigorous evaluation of results and competitive landscape.
• Identified and explored potential loan markets, building and developing extensive referral networks.
• Undertook additional responsibilities as assigned by management, demonstrating flexibility and a commitment to team success.

• Engaged with customers to deliver timely information and assistance regarding inquiries, complaints, and feedback, ensuring a responsive and supportive experience.
• Cultivated strong relationships with customers, enhancing satisfaction levels by effectively addressing their needs and preferences regarding products and services.
• Provided prompt and professional responses to customer inquiries across various channels, including phone, email, chat, and social media, ensuring consistent communication.
• Diagnosed and resolved customer issues quickly and effectively, employing a proactive approach to troubleshooting that prioritized customer satisfaction.
• Maintained accurate and up-to-date records of customer interactions, complaints, and resolutions in the database, facilitating seamless follow-up and reporting.
• Stayed current with product offerings, industry trends, and company policies to provide accurate information and expert advice to customers.
• Promoted the company’s products and services through effective cross-selling and upselling techniques, contributing to overall revenue growth.
• Conducted follow-ups with customers after issue resolution to ensure their satisfaction and reinforce a commitment to exceptional service.
• Collaborated effectively with cross-functional teams, including sales and technical support, to deliver comprehensive and cohesive customer service experiences.

• Promoted the sale of properties through various channels, including targeted advertisements, hosting open houses, and active participation in multiple listing services to maximize visibility.
• Presented purchase offers to sellers, facilitating the negotiation process and ensuring offers were communicated effectively for consideration.
• Coordinated property showings by scheduling appointments with prospective buyers, ensuring a seamless and informative experience.
• Acted as a skilled intermediary in negotiations between buyers and sellers, successfully navigating discussions to achieve mutually beneficial outcomes.
• Provided expert answers to clients' questions regarding construction work, financing options, maintenance, repairs, and property appraisals, delivering valuable insights.
• Conducted thorough inspections of properties to assess their condition, coordinating necessary maintenance or notifying owners of required repairs.
• Accompanied buyers during property visits and inspections, advising them on the suitability and value of homes to inform their purchasing decisions.
• Offered tailored advice to sellers on enhancing property appeal, implementing strategies to attract potential buyers and improve marketability.
• Arranged and facilitated meetings between buyers and sellers to negotiate transaction details, ensuring clarity and mutual agreement on terms.
• Informed clients about current market conditions, pricing trends, mortgage options, legal requirements, and other pertinent factors affecting their buying and selling decisions.
• Coordinated property closings, overseeing the signing of documents and the timely disbursement of funds, ensuring a smooth transaction process.
• Conducted comparative market analysis to evaluate properties against similar recently sold listings, establishing competitive market prices.
• Engaged with clients through in-depth interviews to understand their property preferences and requirements, tailoring services to meet their needs.
• Generated comprehensive lists of properties that aligned with buyers' specifications and financial capacities for informed decision-making.
• Reviewed new construction plans with clients, outlining available options and features to help them envision their potential investment.