Adegbola Olumoko Gbenga
Seacroft,UK
Summary
Results-driven Office Administrator and Healthcare Support Worker with over 3 years of UK and international experience across healthcare, HR, customer service, and office operations. Proven ability to manage administrative systems, support teams, maintain compliance, and deliver high-quality, person-centered care in fast-paced environments. Reliable, detail-oriented, and immediately available for full-time employment Experience.
Right to Work in the UK: Graduate Visa (full-time work permitted).
No sponsorship required. Switching to Spouse Visa – December 2026.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work history
Healthcare Support Worker
Bondcare
Wakefield
06.2025 - 01.2026
- Provide high-quality personal care and support to service users, promoting dignity, independence, and wellbeing at all times.
- Assist individuals with activities of daily living, including washing, dressing, toileting, feeding, and mobility support.
- Monitor and record service users’ health conditions, behaviour, and daily activities, reporting concerns promptly to senior staff.
- Assist with medication administration in line with care plans and organisational policies.
- Follow individual care plans accurately while providing person-centred care.
- Support emotional and social needs, encouraging participation in activities and community engagement.
- Adhere to safeguarding procedures, confidentiality standards, and professional boundaries at all times.
Shift Service Operator (SSO)
BP
Leeds
06.2024 - 08.2025
- Responded to customer inquiries via phone, email, and chat, providing timely and accurate information regarding products and services.
- Managed high-volume customer interactions, ensuring each query was addressed professionally and efficiently.
- Processed orders, returns, and exchanges, ensuring that customers received prompt service and accurate updates on their requests.
- Resolved customer complaints by identifying the issue, offering solutions, and following up to ensure satisfaction.
- Documented customer interactions in CRM systems, maintaining accurate records and ensuring that any follow-up actions were completed.
- Worked with the sales team to assist customers with product recommendations and upselling opportunities.
- Maintained product knowledge to provide accurate information on new releases and promotions.
Restaurant Supervisor
CZN Burak
Bradford
06.2024 - 11.2024
- Supervised team of 28 front-of-house staff, ensuring smooth operation and high standards of service throughout shifts.
- Managed day-to-day operations, including overseeing dining area, managing reservations, and addressing customer needs.
- Provided hands-on training for new staff, focusing on customer service, food safety, and company policies.
- Ensured compliance with health and safety regulations, including maintaining cleanliness and food hygiene standards.
- Addressed and resolved customer complaints professionally, ensuring positive dining experience for all guests.
- Managed stock levels, placed orders for food and beverages, and handled inventory checks to maintain efficient stock rotation.
- Worked closely with kitchen and bar staff to ensure timely service and quality control.
HR Assistant
RegiPay Consulting
Weybridge
01.2024 - 06.2024
- Coordinated daily office operations, including answering calls, handling emails, and managing office supplies.
- Organised meetings, prepared agendas, and took minutes to ensure all team members were up to date.
- Maintained accurate records of office inventory and managed purchase orders to replenish stock.
- Assisted senior management with administrative tasks such as scheduling, report preparation, and document management.
- Handled confidential documents and information in compliance with data protection policies.
- Managed office calendar, coordinated team schedules, and organised travel logistics for staff.
- Improved office efficiency by implementing new filing systems and reducing time spent on document retrieval.
- Prepared presentations, created worksheets and scheduled spaces for employee training sessions.
- Administered payroll operations, including adjustments, holiday pay, and resolving discrepancies.
Office Administrator
Zipora Firm
Lagos
04.2020 - 08.2023
- Coordinated daily office operations, including answering calls, handling emails, and managing office supplies.
- Organised meetings, prepared agendas, and took minutes to ensure all team members were up to date.
- Maintained accurate records of office inventory and managed purchase orders to replenish stock.
- Assisted senior management with administrative tasks such as scheduling, report preparation, and document management.
- Handled confidential documents and information in compliance with data protection policies.
- Managed office calendar, coordinated team schedules, and organised travel logistics for staff.
- Improved office efficiency by implementing new filing systems and reducing time spent on document retrieval.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
- Established clear procedures for team work, document tracking and data reporting.
- Implemented and adhered to company's security and safety procedures to maintain staff wellbeing.
- Oversaw induction programmes for new employees, ensuring smooth integration into company and understanding of policies.
- Delegated office administration tasks for smooth front-of-house management.
Education
BA - Business Management
York St John University
YorkBachelor of Science - Business Administration
Iscom University
BeninSkills
- Office Administration: Proficient in scheduling, coordinating meetings, and maintaining efficient office operations
- Compliance Management: Detailed knowledge in adhering to UKVI regulations including right-to-work checks
- Document Management: Skilled in organizing and updating databases, HR records, and financial transactions with accuracy
- Communication: Adept at liaising with stakeholders, preparing reports, and delivering presentations
- Problem-Solving: Proven ability to resolve operational and employee concerns effectively and professionally
- IT Proficiency: Competent in Microsoft Office Suite (Word, PowerPoint), and digital payment systems
- Team Leadership: Proven experience in leading and motivating team, ensuring high levels of service delivery and staff engagement
Languages
English: C1 Advanced
Hindi: B1 Intermediate
Reference
- Katerynak, Minakova, Professor at York St John University, k.minakova@yorksj.ac.uk, York St John University
- Lakmini, Kannangara, Professor at York St John University, k.minakova@yorksj.ac.uk, York St John University
Timeline
Healthcare Support Worker
Bondcare
06.2025 - 01.2026
Shift Service Operator (SSO)
BP
06.2024 - 08.2025
Restaurant Supervisor
CZN Burak
06.2024 - 11.2024
HR Assistant
RegiPay Consulting
01.2024 - 06.2024
Office Administrator
Zipora Firm
04.2020 - 08.2023
Bachelor of Science - Business Administration
Iscom University
BA - Business Management
York St John University