Adebukola Bello
London
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Quilox Lounge And Restaurant
02.2020 - 02.2023
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Greeted new customers, discussed specials, and took drink orders.
Education
MBA - Business Administration And Management
Lead City University
Ibadan Nigeria04.2019
Skills
- Specials Promotion and Upselling
- Process Monitoring
- Order Delivery Practices
- Guest Flow
Websites
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed waitress 3yrs
Timeline
Waitress
Quilox Lounge And Restaurant
02.2020 - 02.2023
MBA - Business Administration And Management
Lead City University
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