Highly-organized Care Support Worker with over 7 years of working in residential and hospital environments. Exceptional ability to build personal connections with a high caseload of residents with varying needs. Experienced in collaborating with multidisciplinary teams to tailor support to meet individual requirements.
Overview
8
8
years of professional experience
Work History
Support Worker
CROSSROAD CARING SCOTLAND
12.2024 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Kitchen Porter
OLD COURSE HOTEL
06.2023 - 12.2024
Enhanced workplace safety by adhering to proper handling techniques when using knives, cleaning chemicals, and other hazardous materials.
Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
Supported kitchen staff during peak times, ensuring timely completion of tasks without compromising quality.
Developed strong time management skills by prioritizing tasks and working efficiently under pressure to meet deadlines in a fast-paced environment.
Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
Facilitated smooth service during high-volume periods by efficiently restocking supplies and cleaning workstations as needed.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Safeguarded food safety standards by properly storing ingredients according to temperature requirements.
Food and Beverage Attendant
FAIRMONT ST. ANDREWS
03.2023 - 06.2023
Enter orders accurately to produce finalized checks and attain correct payments from guests
Provide courteous friendly service while multitasking in fast-paced environment
Served food and beverages promptly with focused attention to customer needs
Greeted guests warmly to foster welcoming environment
Worked closely and successfully with kitchen staff and management to maximize customers satisfaction
Support Worker
Deaconess Comfort Arike Bakare Memorial Hospital
07.2019 - 11.2022
State Generated well-written, comprehensive handover reports to support inter-shift communication
Evaluated social and health needs of new patients, implementing ongoing assessments to elevate care plans Charted patient information related to vital signs, pain management and daily inputs and outputs Guaranteed service users care plans were jointly maintained with relatives
Administered and documented prescribed medicines in line with company procedure and care standard Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users'personal affairs
Turned and adjusted position of patients for patient comfort and to avoid bed sores
Calculated food and liquid intake and recorded vital statistics on database for patient monitoring
Lifted and assisted patients to help with mobility problems
Observed symptoms to monitor unusual changes requiring medical attentions
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms
Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Documented care actions by completing records and logs in medical software system
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Support Assistant
Famobis Hospital
08.2017 - 07.2019
Conducted patient assessments to determine care plan requirements and additional medical needs Communicated with clients to better understand goals and develop strategies to achieve them Provided emotional support to make families and patients feel comfortable and supported Ensured client safety by performing regular health checks, reporting concerns to doctors promptly Supported clients with bathing, washing and toileting
Provided clients with exciting and mentally stimulating activities to improve quality of life Assisted with feeding and drinking tasks when required by clients Maintained excellent client relationships by offering practical and emotional support throughout care
Administered medication as required in care plans and instructed by doctors
Completed necessary reports and documentation to maintain thorough, accurate case records
Provided key emotional support to special needs youth
Managed and led activities promoting growth in mental, emotional, and educational areas.
VOLUNTEER-PUBLIC HEALTH TECHNICIAN&HEALTH VISITOR
Iwade Isale Health Centre
03.2017 - 07.2017
Maintained clean, safe working environments to eliminate accident risks Organize files to support efficiency and traceability Engaged in outreach visits to develop and engage with vulnerable families and extend compassion and respect Answered calls and interacted with walk-in patients while providing quality customer service Encouraged recipients to participate in rehabilitation programs to help and balance emotional and mental well-being Helped people enroll in programs, arrange transportation and coordinate paperwork to provide education, mobility and resources needs and avail of services Counselled, guided and advised families to deal and manage emotions and challenging situations Core Qualifications
Medication administration
Health assessments
Mobility support
Behavioral observation
Bathing and dressing support
Care planning
Running errands
Basic housekeeping
Client condition monitoring
Documentation management
Community inclusion facilitation
Social services Long-term care
Community engagement
Investigated potential and existing health issues of public to protect people from environmental and other hazardous diseases
Built positive strategic relationships with key decision-makers to support health strategies and initiatives
Improved medical health facilities by developing, recommending and implementing various medical health policies.
Education
Bachelor of Administration - Business Administration
University of Lagos Nigeria
NIGERIA
04.2001 -
Florence Academy Healthcare Core Certificates -
Florence Academy
01.2023 - 02.2023
No Degree - Health Care Management
Social Care TV Online Training
UNITED KINGDOM
04.2001 -
Skills
Resident care standards
Patient care and monitoring
Healthcare laws and regulations
Social service knowledge
Reliable
Problem solving
Self-motivated
Computer-savvy
Compassionate
Health and safety compliant
Excellent communication skill
Timeline
Support Worker
CROSSROAD CARING SCOTLAND
12.2024 - Current
Kitchen Porter
OLD COURSE HOTEL
06.2023 - 12.2024
Food and Beverage Attendant
FAIRMONT ST. ANDREWS
03.2023 - 06.2023
Florence Academy Healthcare Core Certificates -
Florence Academy
01.2023 - 02.2023
Support Worker
Deaconess Comfort Arike Bakare Memorial Hospital
07.2019 - 11.2022
Support Assistant
Famobis Hospital
08.2017 - 07.2019
VOLUNTEER-PUBLIC HEALTH TECHNICIAN&HEALTH VISITOR
Iwade Isale Health Centre
03.2017 - 07.2017
Bachelor of Administration - Business Administration