Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ADEBISI ALABA OPABISI

HULL CITY

Summary

Committed Support Worker/Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

CLEVELAND HOUSE CARE HOME
10.2022 - Current
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing
  • Completed care documentation and monitored patient progress to achieve up-to-date records
  • Helped service users improve their independence, building strength and confidence to enhance daily living
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
  • Kept vigilant eye on individuals' progress, consistently updating and adapting care plans to address their evolving health and well-being requirements
  • Provided support with personal care tasks, including bathing and dressing, while consistently emphasizing importance of positive health and hygiene practices
  • To foster independence and promote community inclusion, took lead in organizing and facilitating group activity programs
  • Provided exceptional care to individuals with diverse needs, customizing support to align with their individualized care plans
  • Regularly communicated service user progress to senior staff, addressing any concerns and providing recommendations for appropriate actions to be taken
  • Closely monitored and documented client behavior, activities, and development, facilitating effective management of care plans
  • Encouraged and empowered individuals to engage in hobbies and leisure activities, including shopping and creative pursuits, to enhance their overall well-being and enjoyment.
  • Kept clients engaged in social networks and communities for personal health and growth.

Support Worker

ALPHA NURSING HOME
02.2021 - 07.2022
  • Continuously tracked individuals' progress, consistently updating and adapting care plans to meet their evolving health and well-being requirements
  • Provided assistance with personal care tasks, including bathing and dressing, consistently promoting positive health and hygiene practices
  • Provided exceptional care to individuals with diverse needs, customizing support to align with their personalized care plans
  • Provided support in social, physical and emotional areas to assist service users with integration into local community
  • Implemented measures for continuous quality improvement by developing enhanced personal care services, resulting in increased service user satisfaction
  • Facilitated both individual and group support sessions, assisting service users in accomplishing their care plan objectives
  • Established meaningful connections with patients by providing compassionate care and fostering friendly rapport
  • Employed exceptional communication and interpersonal skills to effectively engage and interact with individuals requiring assistance

SALES/Customer Service Representative

MULTI CHOICE NIGERIA
03.2019 - 01.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Education

Bachelor Degree - Computer Science

Olabisi Onabanjo University
08.2017

Bachelor of Science - Electrical Electronic Engineering

LAGOS STATE POLYTECNICS
IKORODU
05.2016

Skills

  • Health assessment and monitoring Home care
  • Elderly care Compassionate care giver Organizational standards
  • Documentation development
  • Care management Safeguarding knowledge Personal care
  • Care plan management Activities of Daily Living
  • Daily Living Support
  • Cleaning and Sanitizing
  • Mobility Assistance
  • Troubleshooting
  • Clean Driving Record
  • Meal planning and preparation
  • Personal care assistance
  • Problem-solving abilities

Certification

Food Hygiene

Mental Capacity Act

PMVA

Timeline

Support Worker

CLEVELAND HOUSE CARE HOME
10.2022 - Current

Support Worker

ALPHA NURSING HOME
02.2021 - 07.2022

SALES/Customer Service Representative

MULTI CHOICE NIGERIA
03.2019 - 01.2021

Bachelor Degree - Computer Science

Olabisi Onabanjo University

Bachelor of Science - Electrical Electronic Engineering

LAGOS STATE POLYTECNICS

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ADEBISI ALABA OPABISI