Adebayo fagbamigbe
Bradford
Summary
A very motivated and detail-oriented scientist with five years of expertise in analytical chemistry and environmental chemistry. Skilled at conducting chemical analyses using extensive knowledge of analytical methods and provided guidelines. Proficient at maintaining and troubleshooting laboratory equipment.
Overview
5
5
years of professional experience
8
8
year of post-secondary education
Work history
Customer Service Representative
William Hill Ltd, Bradford, United Kingdom.
Cleckheaton, Kirklees
03.2023 - Current
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times.
- Supporting managers with shop displays and opening / closing activities as required.
Quality Control Analyst
MultiPro Ent. Ltd
Lagos
11.2014 - 07.2015
- Coordinating, controlling and leading the quality control laboratory works
- Solution preparation and standardization
- Water analysis (process and effluent water) and related test
- FG 3.5% and 12%-Quality/Quantity testing and monitoring on daily and supply basis
- 12% sodium hypochlorite solution testing after filling and before dispatch
- Raw material analysis, and Documentation.
- Maintained customer trust, compiling Certificates of Conformance (CoC) to demonstrate compliance.
Chemistry/Biology teacher
Community Secondary School
06.2013 - 06.2014
- Maintained laboratory equipment and sourced supplies within allocated budget.
- Enforced strict behaviour management and health and safety procedures.
- Coached students with Special Educational Needs and Disabilities (SEND) to engage with biology course material.
- Liaised closely with laboratory technicians to facilitate engaging experiments and maintain safe learning environment.
Laboratory scientist/vehicle Inspection Officer
Ragolis Spring natural water
Lagos, Nigeria
01.2011 - 05.2011
- Compiled truck information to expedite truck movements and minimize delays.
- Identified and reported loading truck and van security hazards and areas of non-regulatory compliance.
- Ordered orderly movement of trucks into adjoining areas to prevent obstructions and collisions.
- Followed instructions to prepare precise chemical solutions for laboratory use.
- Counted stock to help manage inventory of laboratory consumables.
- Logged samples and chemicals to maintain traceability and quality control.
- Maintained clean working environments within laboratories and storage areas.
Education
Master of Science - Analytical science
University of Bradford
Bradford 09.2022 - 09.2023
MSc - Environmental Chemistry and Pollution Control
University of Ibadan
2016
BSc. (Hons) - Industrial Chemistry
Adekunle Ajasin University Akungba
2012
Skills
- Computer skills: Ms Office
- Excellent technical report writing and oral communication skills and
- Excellent interpersonal skills and time management
- Strategic thinking
- Time managements skills
- Confident independent abilities and team - focused mentality
- Strong analytical and numerical skills
- Gas chromatography
- Trouble shooting techniques
- Analytical chemistry
- QC chemistry
- HPLC troubleshooting
- Industrial chemistry
- Hazardous waste management
- Applied chemistry
- Instrument calibration
- Chemical analysis
Languages
English
Fluent
Timeline
Customer Service Representative
William Hill Ltd, Bradford, United Kingdom.
03.2023 - Current
Master of Science - Analytical science
University of Bradford
09.2022 - 09.2023
Quality Control Analyst
MultiPro Ent. Ltd
11.2014 - 07.2015
Chemistry/Biology teacher
Community Secondary School
06.2013 - 06.2014
Laboratory scientist/vehicle Inspection Officer
Ragolis Spring natural water
01.2011 - 05.2011
MSc - Environmental Chemistry and Pollution Control
University of Ibadan
BSc. (Hons) - Industrial Chemistry
Adekunle Ajasin University Akungba
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