Addagiri Manasa
aberdeen,UK
Summary
Administrative professional with expertise in patient reception, appointment scheduling, and medical record management. Skilled in handling patient inquiries across multiple channels, providing exceptional customer service, and ensuring seamless coordination with healthcare teams. Proficient in MS Office and digital systems, with a strong ability to multitask and stay organized in fast-paced settings. Known for a compassionate approach, professionalism, and commitment to continuous learning.
Overview
2022
2022
years of professional experience
Work history
Medical Coding Trainer
- Delivered training on healthcare documentation and record management.
- Supported trainees in understanding medical terminology and clinical systems.
Hospitality Team Member
Aberdeen
- Provided excellent customer service in a fast-paced environment.
- Developed strong communication, teamwork, and problem-solving skills.
- Part-Time
Pharmacy Assistant
Shushrutha Clinic & Pharmacy
2020.01 - 2022.01
- Welcomed and assisted patients, responding to enquiries professionally.
- Maintained accurate patient records and documentation.
- Supported daily operations in a busy healthcare environment.
- Provided clear guidance to patients regarding medication use.
- Managed stock records and ensured organised workspace.
Education
MSc - Biomedical Technology
Robert Gordon University
Aberdeen, UKBachelor of Pharmacy (B.Pharm) -
Vikas College of Pharmacy
IndiaSkills
- Patient reception and front desk support
- Appointment booking and schedule coordination
- Handling patient enquiries (phone, email, in person)
- Medical record management and data entry
- Administrative support in healthcare environments
- Customer service and patient communication
- Organisation and multitasking in busy settings
- Team collaboration with healthcare professionals
- Proficient in MS Office and digital systems
- Compassionate, professional, and eager to learn
References
Available upon request
Additional information
- Strong interest in building a career as a Dental Nurse
- Excellent interpersonal and organisational skills
- Available for full-time work
Timeline
Pharmacy Assistant
Shushrutha Clinic & Pharmacy
2020.01 - 2022.01
Medical Coding Trainer
Hospitality Team Member
MSc - Biomedical Technology
Robert Gordon University
Bachelor of Pharmacy (B.Pharm) -
Vikas College of Pharmacy