ADAVAN SRIRAM KALYANA KUMAR
London
Summary
Recently graduated MSc Global Healthcare Management professional from UCL, with a foundational background as an MBBS graduate and over three years of experience in strategic leadership and operational excellence in healthcare. Proven ability to drive innovation, streamline operations, and lead diverse teams in healthcare settings. Passionate about transforming healthcare systems through evidence-based strategies and innovative approaches. Actively seeking opportunities to leverage expertise in healthcare leadership and management to create impactful solutions in the industry.
Overview
5
5
years of professional experience
Work History
Regional Operations Manager
HEARING AID CENTRE
04.2020 - 08.2023
- Company Overview: Specialising in hearing and speech care
- Collaborated with and guided 20+ employees during tenure
- Ensured patient management was at optimum level in accordance with organizational policies
- Identified strategic locations and helped establish 3 new branches in compliance with the company polices
- Coordinated with networking personnel to implement marketing strategies in compliance with organizational protocols
- Delivered quick and effective solutions to problems arising on a daily basis
- Responded to patient queries through emails and messages in liaison with respective departments
- Liaised with third party service providers for purchase and maintenance of equipment
- Provided general administration and maintained performance report of each branch
- Liaised with digital marketing team to respond to patient queries and contributed inputs for creation of relevant content for advertisements
- Identified communication gaps or delays in relaying information and initiated swift solutions by implementing protocols and standard operating procedures
- Conducted interviews and recruited staff
- Trained new recruits and audited the staff performance on a regular basis
- Specialising in hearing and speech care
Internship
HEARING AID CENTRE
01.2020 - 03.2020
- Company Overview: Specialising in hearing and speech care
- Trained alongside the directors of Hearing Aid Centre to understand the nature and demands of the business
- Analyzed how various departments function
- Learnt to devise strategies to improve patient care and to minimize turnaround time for patients in line with departmental procedures and company policies
- Specialising in hearing and speech care
Duty Medical Officer
ANP NURSING HOME
05.2018 - 12.2019
- Worked in out-patient clinic, with an average footfall of 40-50 patients a day
- Attended to emergency medical conditions
- In-patient rounds and monitoring and performed out-patient procedures
- Post operative care and basic pain management
- Liaised with visiting consultants to provide swift patient care
Education
Global Healthcare Management (Leadership)
UNIVERSITY COLLEGE LONDON
09-2024
Bachelor of Medicine and Bachelor of Surgery - undefined
MEENAKSHI ACADEMY OF HIGHER EDUCATION AND RESEARCH
01.2018
Skills
- Operations Management: Strategic planning, process optimization, performance monitoring
- Leadership: Team management, recruitment, training, performance evaluation
- Communication: Cross-department coordination, internal communication improvement, patient query resolution
- Strategic Growth: Branch establishment, marketing strategy development, digital marketing collaboration
- Resource Management: Vendor relations, equipment procurement and maintenance
- Soft Skills: Problem-solving, time management, adaptability, interpersonal skills
Leadership Experience
- Organized International Day of Yoga programme 2016 & 2017 by Medical Education Department, MMCH&RI.
- Organised and participated in various CME Programs held at MMCH&RI.
- Secretary, Student Welfare Committee, MMCH&RI, 2017-18.
- Student Representative, Parent Teachers Association, MMCH&RI, 2016-18.
- Student Representative, Medical Education Department, MMCH&RI, 2015-18.
Timeline
Regional Operations Manager
HEARING AID CENTRE
04.2020 - 08.2023
Internship
HEARING AID CENTRE
01.2020 - 03.2020
Duty Medical Officer
ANP NURSING HOME
05.2018 - 12.2019
Bachelor of Medicine and Bachelor of Surgery - undefined
MEENAKSHI ACADEMY OF HIGHER EDUCATION AND RESEARCH
Global Healthcare Management (Leadership)
UNIVERSITY COLLEGE LONDON
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