Ada Samantha Roddis
St helens,united kigdom
Summary
Bilingual professional with strong communication skills in both English and Spanish. Adept at conflict resolution and problem solving, with a proven ability to remain calm under pressure. Demonstrates exceptional teamwork and collaboration, maintaining a professional appearance and conduct at all times. Highly attentive to details and standards, excels in multitasking under pressure while ensuring safety checks and compliance. Possesses a flair for hospitality and service, upholding cleanliness and hygiene standards with a positive attitude and professional demeanour.
Overview
9
9
years of professional experience
16
16
years of post-secondary education
Work history
Care assistant
Victoria care home
St helens, Rainford, United kigdom
04.2021 - Current
- Delivered compassionate, high quality care to residents with diverse needs.
- Ensured safety, hygiene and wellbeing in a fast-paced, high-responsibility setting.
- Communicated clearly with residents, families and healthcare professionals.
- remained calm and effective during emergencies and challenging situation.
- followed safeguarding, confidentiality, health and standards
- Adapted to service users' needs and requests to maintain personalised care.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Answered questions from clients, family members, and other carers.
Bartender
Blue moon restaurant
jamao al norte, Dominican Republic
01.2017 - 06.2017
- Resolved customer complaints promptly to maintain good relationships.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Followed food safety and hygiene requirements to protect guests.
- Kept bar service areas stocked with tea, coffee and espresso.
- Provided excellent service to customers, resulting in repeat business.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
Education
GCSEs -
Colegio luis hess
Dominican Republic 08.2002 - 06.2017
Certificate of Higher Education - Level 2 Diploma in Air Cabin Crew
The City of Liverpool College
Liverpool, United kigdom 09.2019 - 08.2020
Skills
- Bilingual: English & Spanish
- Strong communication skills
- Conflict resolution and problem solving
- Teamwork and collaboration
- Calm under pressure
- Professional appearance and conduct
- Attention to details and standards
- Multitasking under pressure
- Hospitality and service flair
- Safety checks and compliance
- Cleanliness and hygiene standarts
- Positive attitude and professional demeanour
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Care assistant
Victoria care home
04.2021 - Current
Certificate of Higher Education - Level 2 Diploma in Air Cabin Crew
The City of Liverpool College
09.2019 - 08.2020
Bartender
Blue moon restaurant
01.2017 - 06.2017
GCSEs -
Colegio luis hess
08.2002 - 06.2017