Adarsh Raj
London
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
Store Manager
Fab Retails
10.2023 - Current
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Store Supervisor
Fab Retails
10.2021 - 09.2023
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Increased customer loyalty with exceptional service quality, addressing concerns promptly, and offering personalized solutions when appropriate.
Logistics Executive
Atlas Logistics Pvt Ltd
03.2019 - 07.2020
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Developed business and drove sales [Number]% by producing new solutions, gaining new contracts and analyzing logistical issues.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Collaborated with sales and marketing teams to align logistical support with promotional campaigns, ensuring product availability during peak demand periods.
- Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
- Increased efficiency by developing cost-effective rates and reducing order processing costs.
Education
MSC - SUPPLY CHAIN MANAGEMENT
Anglia Ruskin University
01.2022
BACHELOR OF COMMERCE - Supply Chain Management, Logistics Planning, Team Leadership, Risk Management, Client Relations, Inventory Management
University of Kerala
01.2020
Skills
- VLOOKUP Function
- IF function
- FORCAST function
- TRIM function
- COUNT function
- NETWORKDAYS function
- Stock reconciliation investigations
- Commitment to Quality
- Import and export documentation
- Logistics oversight
- Time Management
- Good Communication skills
Languages
English
Timeline
Store Manager
Fab Retails
10.2023 - Current
Store Supervisor
Fab Retails
10.2021 - 09.2023
Logistics Executive
Atlas Logistics Pvt Ltd
03.2019 - 07.2020
BACHELOR OF COMMERCE - Supply Chain Management, Logistics Planning, Team Leadership, Risk Management, Client Relations, Inventory Management
University of Kerala
MSC - SUPPLY CHAIN MANAGEMENT
Anglia Ruskin University
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