Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adarsh Raj

Adarsh Raj

London

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

6
6
years of professional experience

Work History

Store Manager

Fab Retails
10.2023 - Current
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.

Store Supervisor

Fab Retails
10.2021 - 09.2023
  • Answered product questions and assisted customers in selection and checkout.
  • Answered questions about store policies and addressed customer concerns.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
  • Increased customer loyalty with exceptional service quality, addressing concerns promptly, and offering personalized solutions when appropriate.

Logistics Executive

Atlas Logistics Pvt Ltd
03.2019 - 07.2020
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Developed business and drove sales [Number]% by producing new solutions, gaining new contracts and analyzing logistical issues.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Collaborated with sales and marketing teams to align logistical support with promotional campaigns, ensuring product availability during peak demand periods.
  • Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
  • Increased efficiency by developing cost-effective rates and reducing order processing costs.

Education

MSC - SUPPLY CHAIN MANAGEMENT

Anglia Ruskin University
01.2022

BACHELOR OF COMMERCE - Supply Chain Management, Logistics Planning, Team Leadership, Risk Management, Client Relations, Inventory Management

University of Kerala
01.2020

Skills

  • VLOOKUP Function

  • IF function

  • FORCAST function

  • TRIM function

  • COUNT function

  • NETWORKDAYS function

  • Stock reconciliation investigations

  • Commitment to Quality

  • Import and export documentation

  • Logistics oversight

  • Time Management

  • Good Communication skills

Languages

English

Timeline

Store Manager

Fab Retails
10.2023 - Current

Store Supervisor

Fab Retails
10.2021 - 09.2023

Logistics Executive

Atlas Logistics Pvt Ltd
03.2019 - 07.2020

BACHELOR OF COMMERCE - Supply Chain Management, Logistics Planning, Team Leadership, Risk Management, Client Relations, Inventory Management

University of Kerala

MSC - SUPPLY CHAIN MANAGEMENT

Anglia Ruskin University

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