Adarsh Krishnan
Upton Park,United Kingdom
Summary
Dynamic professional with a strong foundation in critical thinking and problem-solving, complemented by exceptional time management and multitasking abilities. Proven expertise in human resources and leadership, with a focus on team collaboration and customer relationship management. Adept at working under pressure, with a career goal to leverage management skills to drive organisational success.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Section Leader
Asda
Deptford, Lewisham
2025.08 - Current
- As a section leader I oversee and manage a group of coworkers to provide excellent customer service and overall store performance. I manage the day-to-day activities in my department, which include merchandising, stock control, and guaranteeing product availability while upholding precise pricing and presentation in accordance with corporate guidelines. I keep an eye on sales performance and take proactive measures to enhance outcomes and cut down on waste. In order to meet goals and sustain productivity, I also provide team members with training, encouragement, and support. In addition, I professionally respond to consumer enquiries and address problems while guaranteeing complete adherence to company, food safety, and health and safety regulations. To achieve operational objectives, I efficiently assign jobs and plan shift operations.
Service Colleague
ASDA
Tottenham Hale
2023.03 - 2025.08
- As a service colleague at ASDA, I have skills in customer service, teamwork, teamwork and problem-solving. I was handling customer queries, managing stocks, deliveries, assisting with purchases, and ensuring a smooth shopping experience. My role there helps in running the operations efficiently while delivering excellent service to the customers.
Customer Support Executive
Amazon
Coimbatore
2022.03 - 2023.01
- As an Amazon customer service executive, I have honed strong communication and problem-solving skills while assisting customers with a variety of inquiries. My experience includes handling order issues, refunds, troubleshooting, and providing technical support. I also developed patience, empathy, empathy and the ability to work under pressure, all while ensuring a positive customer experience.
Education
Bachelors - Electrical And Electronics Engineering
North East Frontier Technical University
Arunachal Pradesh 2016.07 - 2020.08
12th Grade - undefined
Higher Secondary Schooling
Alappuzha 2012.06 - 2014.03
MSC - Management
Middlesex University
Hendon, London 2023.01 - 2024.03
Skills
- Critical thinking and problem-solving
- Time management
- Multitasking
- Ability to work under pressure
- Team collaboration
- Human resources
- Leadership
- Management
- Customer relationship management
PROJECT
Analysing Sales and Operations Management Strategies of Walmart Post Graduate project, Examined Walmart's operations and sales methods, paying particular attention to their customer service philosophy, inventory control, and supply chain effectiveness. Evaluated how Walmart's cost leadership strategy and usage of technology contribute to competitive advantage, operational excellence, and overall profitability. gave information on scalability and retail management best practices.
Timeline
Section Leader
Asda
2025.08 - Current
Service Colleague
ASDA
2023.03 - 2025.08
MSC - Management
Middlesex University
2023.01 - 2024.03
Customer Support Executive
Amazon
2022.03 - 2023.01
Bachelors - Electrical And Electronics Engineering
North East Frontier Technical University
2016.07 - 2020.08
12th Grade - undefined
Higher Secondary Schooling
2012.06 - 2014.03