Adam Sharif Hussain
Birmingham
Summary
HR-focused student with experience in telemarketing, retail, and customer service. Currently studying BSc (Hons) Human Resources and Business Management at Aston University. Reliable, adaptable, and eager to build a career in HR by applying practical experience and academic knowledge.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Causal Sales Assistant
Sports Direct
Birmingham
2026.05 - Current
- Operate tills using cash and card for customer purchases and queries.
- Maintain clean, well-organised displays to create a welcoming store atmosphere.
- Handle peak-hour rushes calmly to keep store service running smoothly.
Sales assistant
House of Fraser
Birmingham, West Midlands
2025.06 - 2026.06
- Operated cash registers, ensuring accuracy in cash and card transactions.
- Assisted customers in product selection, enhancing transaction value through recommendations.
- Updated product labels and pricing to accurately reflect discounts and offers.
- Monitored stock levels, replenishing displays to maintain a well-stocked sales floor.
Warehouse operative
Evri
Birmingham
2024.10 - 2025.05
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Performed tagging and labelling of warehouse inventory.
HR Administrative Assistant (Part Time)
Heaven Sends Limited
Sutton Coldfield, Birmingham
2024.07 - 2024.10
- Coordinated recruitment processes; such as job postings, interview scheduling, and candidate communications
- Drafted and managed HR documentation; prepared contracts, offer letters and other documents for new staff members joining the company
- Logged job applications, interviews and recruitment outcomes in orderly systems.
- Coordinated staff meetings, booking appropriate spaces and communicating invites.
Telemarketer (Remote)
Team Telemarketing LTD
Solihull, West Midlands
2024.02 - 2024.05
- Adapted communication style according to the client's preference for better understanding.
- Met performance targets consistently without compromising on quality of service.
- Addressed customer queries promptly, solved issues effectively.
- Scheduled callbacks as needed to secure prospective deals.
Retail Sales Assistant (Seasonal)
Flannels
Birmingham, West Midlands
2022.10 - 2023.02
- Served customers and carried out my tasks all whilst working in a fast paced environment.
- Followed company procedures and guidelines for smooth retail operations.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Office Assistant
Greenheart Birmingham
Birmingham, West Midlands
2022.03 - 2022.09
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
- Scheduled appointments effectively to ensure efficient time management for executives.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
- Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
Education
GCSEs -
Cockshut Hill Secondary School
Birmingham, West Midlands(BTEC Level 3) - Business Studies
Joesph Chamberlain Sixth Form College
Birmingham, West Midlands 2022.09 - 2024.08
A-Levels Equivalent - Financial Studies
Joseph Chamberlain Sixth Form College
Birmingham 2022.09 - 2024.08
Human Resources and Business Management BSc (Hons)
Aston University
Birmingham 2024.09 -
Skills
Attention to Detail
Customer Service
Organisation
Time management proficiency
Computer Literacy (Familiar also with HR and Telemarketing software)
Adaptability (Able to learn new systems quickly and switch between different tasks and communication channels)
PESTLE Analysis
SWOT Analysis
Warehouse operating procedures
Client communication
Data analytics
Successful up-selling
Electronic point-of-sale systems
Retail software proficiency
Till and cash handling
Returns processing
Loss prevention strategies
POS Systems
Stock replenishment
Document processing
Email correspondence handling
Presentation preparation
Timeline
Causal Sales Assistant
Sports Direct
2026.05 - Current
Sales assistant
House of Fraser
2025.06 - 2026.06
Warehouse operative
Evri
2024.10 - 2025.05
Human Resources and Business Management BSc (Hons)
Aston University
2024.09 -
HR Administrative Assistant (Part Time)
Heaven Sends Limited
2024.07 - 2024.10
Telemarketer (Remote)
Team Telemarketing LTD
2024.02 - 2024.05
Retail Sales Assistant (Seasonal)
Flannels
2022.10 - 2023.02
(BTEC Level 3) - Business Studies
Joesph Chamberlain Sixth Form College
2022.09 - 2024.08
A-Levels Equivalent - Financial Studies
Joseph Chamberlain Sixth Form College
2022.09 - 2024.08
Office Assistant
Greenheart Birmingham
2022.03 - 2022.09
GCSEs -
Cockshut Hill Secondary School