Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Manager
Adams Gyamfi

Adams Gyamfi

London

Summary

A certified Scrum Master/Delivery Manager with over 7+ years of experience leading change in Finance, IT Security, Banking and Compliance, worked in both private and public sector. With knowledge in project management, including strategic planning and project integration, specialise in enhancing customer experience by optimising Agile practices. With hands-on expertise in delivering web and mobile application software development projects, managing diverse Agile teams, and working with Agile methodologies.

Overview

8
8
years of professional experience

Work History

Senior Scrum Master / Delivery Manager

CAPGEMINI
London
06.2022 - Current
  • Ensure timely, quality, and budget-compliant delivery of all data projects across 2 business Teams: Report to the Programme Manager
  • Lead collaborative efforts with project manager and Product Owners to review and refine feature delivery roadmap, resulting in strong alignment with business objectives and significant generation of customer value
  • Lead regular review meetings with departmental team leads, providing actionable feedback and coaching aligning with organizational goals to achieve key performance indicators; influences increase in customer satisfaction ratings
  • Spearheaded the adoption of Agile methodologies across teams in Capgemini, resulting in a 50% increase in feature delivery speed
  • Manage stakeholder expectations and deliver Agile excellence through three (3) teams
  • Cultivated a trust-centric environment conducive to problem solutions and continuous learning
  • Managed and tracked project performance, specifically to analyze the successful completion of short- and long-term goals
  • Developed and implemented a customized Agile maturity assessment framework, enabling the team to identify and prioritize improvement areas; achieved a 30% increase in Agile maturity score within six months
  • Supported 4 different projects to streamline and enhance tax submissions and processes.

Agile Coach / Scrum Master

MASTERCARD
London
03.2019 - 06.2022
  • Managed labs (Data Transfer & Integration, Data Content, and Data Platform Services), with the task of migrating 1.2 million policies to a new platform
  • Access downstream impacts
  • Encouraged the team to embrace XP practices, delivering concise seminars, and curating a repository of essential materials; monitored progress via quarterly squad health retrospectives, leading to improvement in feature quality
  • Proposed the implementation and adoption of burndown, burn-up charts, and velocity metrics across the organisation, resulting in improved visibility and tracking of product development progress, leading to a 20% increase in on-time project deliveries
  • Guarded scrum team productivity by overseeing sprint backlog and timeline; eliminated distractions, including scope creep and low-priority requirements, resulting in a reduction in project delays and enhanced team performance
  • Orchestrated the adoption of Agile principles by coaching team members on Agile practices, leading to a 40% reduction in project backlog and an increase in project completion
  • Guided RTEs in PI Planning sessions, facilitating effective communication and resource allocation, resulting in an improvement in team efficiency and the successful delivery of key milestones on time
  • Facilitated sprint ceremonies like PI Planning, Backlog Refinement, Daily stand-ups, Sprint Planning, Sprint showcase and Retrospectives in a focused and engaging way
  • Streamlined communication channels across, engaging with stakeholders to remove operational hurdles and enhance efficiency, resulting in a 30% reduction in response time
  • Led new teams through a rigorous Agile training program, imparting in-depth knowledge of SCRUM practices and principles, leading to a reduction in delays and a 15% increase in team productivity.

Scrum Master

WIPRO
London
01.2016 - 03.2019
  • Managed customer and supplier relationships, leading the implementation of SuccessFactors, and continuously improving legacy Finance and HR systems to establish and maintain clients as partners
  • Initiated cross-functional collaboration with Product Owners to create detailed and actionable roadmaps, translated into user stories that drove a 15% increase in monthly active users and a 25% boost in conversion rates
  • Drove the integration of Agile/Scrum methodologies, resulting in streamlined project workflows and notable improvements, such as a 20% decrease in project delays and a 15% increase in on-time deliverables; fostered a culture of collaboration and accountability among team members, enhancing overall productivity
  • Facilitated collaborative meetings to enhance the team’s motivation and set key objectives, milestones, and processes
  • Partnered with product owners to develop wireframes, write epics, report bugs, and manage Jira, fostering a culture of ownership-driven delivery and quality assurance during sprints; achieved a reduction in customer issues and an increase in team efficiency
  • Led the adoption of scaled agile frameworks, such as SAFe, across departments, enabling seamless collaboration and alignment, and achieving improvement in project performance metrics
  • Created a safe and supportive environment for the scrum team, fostering creativity and productivity through multi-directional collaboration.

Education

IC Agile- Agile Project and Delivery Management | ICP-APM Project Management Professional, PMP | PMI - undefined

Professional Scrum Master, PSM I & II | Scrum.Org - undefined

Certified Scrum Master, CSM | Scrum Alliance, UK Professional Scrum with Kanban, PSK1 | Scrum.Org - undefined

Professional Agile Leadership - undefined

Master of Science - Computer Science

University of Hertfordshire

Bachelor of Business Administration - undefined

Methodist University

Skills

  • Core Skills
  • Facilitation Conflict & Risk Management
  • Agile Methodologies
  • Servant leadership Change Management
  • Mentoring & Coaching Continuous Improvement
  • Active Listening Stakeholder management
  • Microsoft Office
  • AWS
  • Jira, Confluence, Azure DevOps
  • Teams
  • Meeting Participation
  • Project Management
  • Web Development Technologies
  • Agile Best Practices
  • Customer Interaction
  • Team Meetings
  • Software Process Management
  • Agile Principles
  • Agility Improvements
  • Project Management Process
  • Change Management Process
  • Customer Requirements Analysis
  • Risk Identification
  • Acceptance Criteria
  • Team Engagement
  • Backlog Management
  • Scrum Processes
  • Collaborative Environments
  • Complex Problem-Solving
  • Meeting Deadlines
  • Stakeholder Feedback
  • Sprint Planning
  • Atlassian JIRA
  • Process Improvement Initiatives
  • Development Team Trainings

Work Preference

Work Type

Full TimeContract WorkPart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsCareer advancementPersonal development programsWork from home option

Timeline

Senior Scrum Master / Delivery Manager

CAPGEMINI
06.2022 - Current

Agile Coach / Scrum Master

MASTERCARD
03.2019 - 06.2022

Scrum Master

WIPRO
01.2016 - 03.2019

IC Agile- Agile Project and Delivery Management | ICP-APM Project Management Professional, PMP | PMI - undefined

Professional Scrum Master, PSM I & II | Scrum.Org - undefined

Certified Scrum Master, CSM | Scrum Alliance, UK Professional Scrum with Kanban, PSK1 | Scrum.Org - undefined

Professional Agile Leadership - undefined

Master of Science - Computer Science

University of Hertfordshire

Bachelor of Business Administration - undefined

Methodist University

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Adams Gyamfi