Hi, I’m
Adam Balazs Dvorszki
Sandhurst ,United Kingdom
Summary
Over the past decade, extensive experience has been gained as a glazier and window and door service engineer, emphasizing hard work, meticulous attention to detail, and a strong focus on customer satisfaction. Projects have consistently been executed with a commitment to achieving high-quality results, whether in residential or commercial settings. Throughout this period, a reputation for excellence and reliability has been established in the industry, with particular emphasis placed on ensuring that every solution provided meets the specific and varied needs of clients, delivering both functionality and aesthetic appeal.
Overview
20
years of professional experience
Work History
Sheerwater Glass Limited
Service Engineer /Glass Glazier
08.2020 - Current
Job overview
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Demonstrated strong work ethic by taking on additional responsibilities when needed.
- Reduced waste and saved company resources through careful handling of materials during transportation and installation.
- Safely operated machinery such as cherry picker, glazing robot to lifts and transport large pieces of glass during installation processes.
- Increased efficiency by maintaining organized workspaces, ensuring tools were readily available for use when needed.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during transfer.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Measured client sites to generate estimates for supplies and expenses necessary for installations.
- Adhered to consistently high standards for safety, quality, and service on over 2000+ completed projects.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Completed average of 300+ jobs each quarter.
- Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Fabricated and installed required hardware and moldings for glass installations.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Illustrated commitment to high standards of quality, accuracy and service.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Contributed to significant increase in positive online reviews by liaising with customers and building rapport.
- Trained 5 team members/apprentices.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
Everest Limited
Window/door Service Engineer
03.2015 - 07.2020
Job overview
- Door and window installation
- Door and window repair
- Garage door installation, servicing and repair
- Fascia and gutter installation, repair
Ergon B.V.
Window Installation Specialist
04.2011 - 09.2014
Job overview
- Adhered to industry safety standards, maintaining a safe working environment for all team members.
- Maximized energy efficiency by properly sealing windows during installation, helping clients save on utility costs.
- Earned company recognition for consistently meeting or exceeding performance targets in terms of quality, speed, and customer satisfaction.
- Enhanced customer satisfaction by providing high-quality window installation services.
- Coordinated with other construction professionals on-site to achieve seamless integration between windows and surrounding structures.
- Solved complex window installation challenges with creative problem-solving skills.
- Conducted thorough post-installation inspections to ensure quality workmanship and customer satisfaction.
- Installed various window types in both residential and commercial buildings.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Adjusted window frames to provide exact fit of new window panes.
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Repaired plasterwork or wallboard around existing window frames or replaced unusable frames.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Documented all service records and customer information to foster accuracy.
- Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts - Velux brand windows
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
Devla LLC
Window and Door Installer
11.2004 - 10.2010
Job overview
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Upheld high-quality standards in craftsmanship by consistently following manufacturer guidelines for window and door installations.
- Exceeded customer expectations with meticulous attention to detail in customizing windows or doors according to unique specifications.
- Ensured timely project completion by effectively managing time and resources for complex installation projects.
- Refined problem-solving skills as a result of diagnosing unexpected challenges during installations.
- Maintained a safe working environment by adhering to OSHA regulations during all window and door installations.
- Safeguarded company reputation with thorough post-installation inspections to verify quality workmanship and address any potential issues.
- Decreased project costs by accurately estimating necessary materials and labor for each job.
- Prepared job site for set up and tear down with appropriate supplies and materials.
- Operated power tools with safety precautions and protective personal equipment.
- Installed doors and hardware for interior and exterior doors of Masonite, Jeldwen, Anderson, Pella products.
- Communicated project timeline to consumers and supervisors to maintain on-time delivery.
- Interpreted work orders and read print drawings to review specified results with client.
- Provided adaptations to solve discrepancies of print drawings for proper installation.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Repaired damaged doors, windows and other structures.
- Managed inventory of tools, supplies and equipment.
- Installed insulation, trim and other finishing touches.
- Built and hung custom doors and frames.
- Effectively used nails, screws, pneumatic nailing systems
- Cut and shaped materials to meet outlined measurements.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Installed and fabricated replacement trim and moldings.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Inspected buildings to identify repair needs.
- Safely operated electric cordless and hammer drills
- Assembled and installed furniture and cabinetry.
Education
HIRD Redhill, United Kingdom
Training Course from Vacuum Robot LEEA Training Course
05.2024
HSS Hire Service Group LTD London, United Kingdom
Training from PASMA Mobile Tower Assembly, Use, Alter, Dismantle
04.2024
UK Fire Door Woking, United Kingdom
Certificate from Fire Door Installation
03.2024
GQA Qualifications LTDLondon, United Kingdom
Certificate from Glazing, Level 3 NVQ
10.2021
IPAF London, United Kingdom
Certificate from Mobile Vertical (3a), Mobile Boom (3b) Operator
02.2021
GQA Qualifications LTDLondon, United Kingdom
Certificate from Health And Safety, Level 1
02.2021
Ferenc Foldes High School Budapest, Hungary
High School Diploma
07.1997
Skills
- Equipment Assembly, installation, repair and replacement of parts
- Following Safety Procedures
- Schematic drawing, report preparation, ordering materials, completing correct measurements
- Mechanical Aptitude, use of power tools and operations equipment (cherry picker, glazier robot)
- Appointment management
- Written and verbal communication
Languages
Hungarian
Native language
English
Upper intermediate
B2
Timeline
Service Engineer /Glass Glazier
Sheerwater Glass Limited
08.2020 - Current
Window/door Service Engineer
Everest Limited
03.2015 - 07.2020
Window Installation Specialist
Ergon B.V.
04.2011 - 09.2014
Window and Door Installer
Devla LLC
11.2004 - 10.2010
HIRD
Training Course from Vacuum Robot LEEA Training Course
HSS Hire Service Group LTD
Training from PASMA Mobile Tower Assembly, Use, Alter, Dismantle
UK Fire Door
Certificate from Fire Door Installation
GQA Qualifications LTD
Certificate from Glazing, Level 3 NVQ
IPAF
Certificate from Mobile Vertical (3a), Mobile Boom (3b) Operator
GQA Qualifications LTD
Certificate from Health And Safety, Level 1
Ferenc Foldes High School
High School Diploma
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