Adam Weedon-Luck

During my time at Aviva, I have achieved Exceeding Expectations in both performance years and established myself as a reliable and valued member of the Existing Business team.

I have progressed from handling basic underwriting queries to taking ownership of more complex work, including renewals, new business, and supporting colleagues with referrals, guidance, and day‑to‑day problem solving.

I took on additional responsibility as the team's Subject Matter Expert (SME) for alarms and safes, developing specialist knowledge with the support of a mentor.

I regularly stepped up during periods of reduced staffing, working overtime to help the team meet targets and covering responsibilities normally handled by senior colleagues.

High Net Worth Insurance Self‑Drive Hire & Landlords Insurance Business Development & Account Management (Leadership Role)

In my role at Alan Boswell Group, I worked across multiple specialist insurance areas while developing strong leadership capability, commercial awareness, and end‑to‑end product ownership.

• Delivered exceptional customer service while managing renewals and new business for a portfolio of high‑value clients.
• Maintained and grew an existing book through proactive relationship management and high‑quality advice.
• Managed sales , customer service, renewals, and mid‑term adjustments across two fast‑paced product lines.
• Built strong rapport with clients, ensuring retention and smooth policy administration.
• Led a small team responsible for a specialist insurance product, supporting colleagues with training, guidance, and day‑to‑day decision‑making.
• Managed a portfolio of 500+ letting agents , acting as the main point of contact for key accounts.
• Took ownership of the full product lifecycle, including:
  Policy wording development
  Claims handling oversight
  Pricing and renewals strategy
  Product development and continuous improvement
  Prospecting and onboarding new business partners
• Represented the business at trade shows, client visits, and hosted webinars to drive brand awareness and strengthen relationships.
• Played a key role in scaling the product from 30 policies per month to over 1,000 per month , demonstrating strong commercial impact, process improvement, and team leadership.

In my role at Waveney, I was responsible for core insurance operations across a diverse client base, with a strong focus on sales , renewals , and mid‑term adjustments .

I also played an active part in developing new business opportunities through scheme partners, particularly within the Japanese import vehicle market. This involved identifying growth potential, building partner relationships, and ensuring a smooth customer journey from quotation to policy issue.

Provided frontline customer service across motor insurance products, handling new business sales , renewals , and mid‑term adjustments . Built strong client relationships, ensured accurate policy administration, and supported the smooth delivery of the customer journey from quotation through to policy issue.