Summary
Overview
Work History
Education
Skills
Certification
Communication Skills
Training
Timeline
Generic

Adam Walker

Maltby

Summary

I am a proactive and energetic professional with 16+ years of hospitality and event experience. I have a proven track record in maintaining a high-energy, clean, safe, and knowledgeable working environment. I have repeatedly gained high scores in hygiene, health and safety and staff training audits. I want to work at a company with the same energy levels and put the customer service experience at the heart of everything they do. I am highly organized and detail-oriented, and someone who is passionate about executing exceptional events that achieve established goals. I have experience with planning, budgeting and coordinating various small-scale and medium-scale events. I am a strong communicator and negotiator who is able to foster relationships with key stakeholders and vendors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Grill Chef / Training Buddy

Table Table, Whitbread
  • Line / Grill Chef, duties include cooking on the line, preparing sections ahead of service, admin and due diligence, general kitchen hygiene, handling deliveries and helping to look after the day to day kitchen management
  • Currently I have also been given a mentoring / buddy role within the business, and given the responsibility of looking after the restaurant's Guest Net Recommendation system

Showsec Operation Supervisor and Staff Trainer

Showsec International
04.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.

Head Chef

Brewers Fayre, Whitbread
08.2018 - Current
  • To run the day to day aspects of the kitchen, such as hygiene standards, paperwork, leadership, coaching and mentoring, while supporting the Kitchen Manager in all aspects of running the kitchen, this includes stock taking in his absence, leading the kitchen and taking on the health and safety aspects of the shifts as well
  • After my initial settling in period, I was made responsible for the food hygiene of the restaurant, I am also responsible for training the chefs and ensuring that the standards and quality of food are maintained at all times.

Control Room CCTV Operator

Spindlewood CCTV
06.2023 - 07.2023
  • Operated and maintained surveillance equipment.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Supplied extracts from CCTV recordings to maintain records.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Effectively communicated complex information about ongoing events as they unfolded via clear verbal updates to supervisors or other stakeholders when necessary.

Kitchen Supervisor

Palace Theatre, Ambassadors Theatre Group
10.2016 - 07.2019
  • My key responsibilities for this role, include leading the shift, kitchen management, stock management and looking after the health, safety and food hygiene of the kitchen and managing the day to day running of the kitchen as well as being detail and goal orientated
  • With the site being a new build, I had the opportunity to write all the SOP's for the kitchen, as well as the training plans for my team, the HACCP plan for the business and I had the opportunity to create a food hygiene policy for the kitchen and the food areas of the theatre

Education

MSc Crowd Safety and Risk Analysis -

Manchester Metropolitan University

BA (Hons) Event Management -

British And Irish Institute of Modern Music

BTEC Extended Diploma in Production Arts -

Barnsley College

BTEC First Diploma in Performing Arts -

Rotherham College of Arts and Technology

NVQ Level 2 Food Preparation and Cooking -

Rotherham College of Arts and Technology

11 GCSE's -

Maltby Comprehensive School

Skills

  • Quick-learning
  • Strong Work Ethic
  • Customer Service
  • Multitasking and Organization
  • Concise time management
  • Inventory Monitoring
  • Shift Scheduling
  • Conflict Mediation
  • Staff Management
  • Scheduling and Coordination
  • Needs Assessment
  • Performance Improvement

Certification

  • Full UK Driving License
  • APLH DPS Personal License Level 2
  • SIA Door Supervisor License Level 2
  • CCTV Operators License

Communication Skills

  • While working for Whitbread I won the Serving Up Great Memories Excellence Award, and the Serving Up Great Memories Hero Badge. This enthusiasm for creating a great customer experience lead me to the Palace Theatre where I responsible for running the bistro, this meant catering for customers before the show, and occasionally creating a unique experience for the show, for example, when Matilda was running at the venue, the menu and restaurant decorations were based on the show. When I got to my current job, I was able to bring my knowledge of health and safety into play and increase the hygiene standards of the kitchen from a 4
  • To a 5
  • While here I implemented staff training plans within the kitchen to strengthen the health, safety and hygiene knowledge as well as helping several staff progress to grill chefs and team leaders.

Training

  • Food Hygiene Level 3
  • HACCP Level 3
  • Health and Safety Passport
  • First Aid at Work (3 day)
  • NCFE Level 2 Technical Theatre
  • NCFE Level 2 Stage Craft
  • NVQ Level 2, Sport and Spectator Safety
  • Wave Safeguarding
  • Award in Education and Training, Level 3 (Ongoing)

Timeline

Control Room CCTV Operator

Spindlewood CCTV
06.2023 - 07.2023

Showsec Operation Supervisor and Staff Trainer

Showsec International
04.2019 - Current

Head Chef

Brewers Fayre, Whitbread
08.2018 - Current

Kitchen Supervisor

Palace Theatre, Ambassadors Theatre Group
10.2016 - 07.2019

Grill Chef / Training Buddy

Table Table, Whitbread

MSc Crowd Safety and Risk Analysis -

Manchester Metropolitan University

BA (Hons) Event Management -

British And Irish Institute of Modern Music

BTEC Extended Diploma in Production Arts -

Barnsley College

BTEC First Diploma in Performing Arts -

Rotherham College of Arts and Technology

NVQ Level 2 Food Preparation and Cooking -

Rotherham College of Arts and Technology

11 GCSE's -

Maltby Comprehensive School

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