ADAM UL-HAQ
LONDON,UK
Summary
Accomplished professional SIA door supervisor trainer with expertise in team leadership and management, specialising in SIA compliance and licensing standards. Demonstrates proficiency in CCTV operations, training delivery, and physical intervention instruction. Skilled in first aid training (Level 3), radio communication, and staff development. Adept at conflict management, security operations, risk assessment, and incident response. Committed to quality assurance with IQA/EQA awareness and high-pressure decision-making. Upbeat trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives. Passionate about learner engagement, assessment, and experiential learning with a focus on special needs accommodation and pupil motivation. Career goal: to leverage extensive skills in security operations and education to drive organisational success.
High-energy Door supervior and CCTV Trainer skilled at establishing clear training plans and putting together useful support materials to promote advancements in physiology. Well-versed in operating under tight schedules and with little supervision. Brings 11 years of experience specialising in Door supervior and CCTV.
Confident leader with strong communication and problem-solving abilities, dedicated to maintaining a safe and welcoming environment. Combines excellent interpersonal skills with a keen sense of situational awareness and conflict resolution. Aims to enhance venue security and guest experience through proactive supervision and strategic team coordination.
Reliable and dedicated professional with strong leadership and conflict resolution skills, combined with keen awareness of safety protocols and excellent communication abilities. Proven capability in handling high-pressure environments while maintaining order and ensuring customer satisfaction. Ready to make a significant impact in the manager role.
Upbeat trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives.
Overview
11
11
years of professional experience
2
2
year of post-secondary education
Work history
First Aid Trainer/Door Supervisor trainer/assessor
Safeline Security Ltd
East Ham, Newham
2022.10 - 2026.03
- Improved participants' confidence in handling emergency situations by conducting regular practical simulations.
- Worked closely with team members for coordinated execution of large-scale training programmes.
- Assisted trainees with the certification process post completion of the course.
- Managed administrative tasks related to the conduct of training programmes efficiently.
- Deliver accredited SIA training including Door Supervision, CCTV Operations, and Physical Intervention
- · Assess learners in line with awarding body requirements
- · Maintain compliance with IQA/EQA standards
- · Deliver engaging Level 3 First Aid at Work courses
- · Support learner progression and development
- · Ensure high pass rates through effective teaching methods
Lead Door Supervisor
Kizomba Nights O'Neils Leyton
Leytonstone, Waltham Forest
2023.12 - 2026.03
- · Lead venue security operations ensuring safety of guests and staff
- · Supervise and coordinate security team on shift
- · Manage incidents and enforce venue compliance
- · Handle conflict situations professionally and efficiently
- Recorded incidents accurately, providing useful reference for future risk assessments.
- Enforced venue's entry policy to maintain order and prevent overcrowding.
- Monitored CCTV systems diligently to detect suspicious activities or behaviour.
Door Supervisor
CIS Security
Tottenham, Haringey
2022.02 - 2022.09
- Night & days
- Night shift supervisor
- Collaborated closely with team members for efficient operations.
- Kept detailed incident reports following any issues or disruptions on site.
- Monitored CCTV systems, identifying potential threats or disturbances.
Door Supervisor Search team lead Specialist Escort Team
Oracle Security Ltd
LONDON
2021.02 - 2021.10
- · Led search teams at large-scale venues and events
- · Conducted risk-based searches and managed entry points
- · Supported specialist escort operations
- Used conflict resolution skills to diffuse tense situations.
- Enforced company policies consistently whilst dealing with customers and staff alike.
- Collaborated closely with team members for efficient operations.
Front desk/Reception/ duty manger.
Dockside Hotel
london
2019.08 - 2021.02
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Sustained operational excellence with adherence to company policies and procedures.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Liaised with suppliers regularly, maintaining strong business relationships.
- Handled complaints professionally, leading to improved customer retention rates.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Ensured customer satisfaction with prompt problem resolution.
- Coordinated staff schedules to maximise productivity.
Door supervisor
Ultimate Security
St James's, City of Westminster
2018.10 - 2019.08
- corporate security
- Kept detailed incident reports following any issues or disruptions on site.
- Worked closely with management to implement new security measures, improving overall site security levels.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Created and maintained a secure, safe and welcoming environment for patrons.
Part time work as front desk / breakfast chef
Dockside Hotel
LONDON
2017.03 - 2018.10
- Adapted quickly to changing demands and dietary requirements from customers.
- Monitored kitchen equipment, ensuring proper functioning at all times.
- Collaborated with restaurant staff for smooth operations during busy hours.
- Managed inventory control to maintain optimal stock levels.
- Managed courier services efficiently, ensuring timely dispatch and receipt of parcels.
- Helped in preparing meeting rooms before client visits or meetings took place..
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
Door supervisor and security
Show and Events Security (SES)
London
2017.03 - 2018.03
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Balance firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
- Maintained order with effective crowd control techniques.
- Applied crowd-control techniques to foster order and safety.
Education
NVQ Level 3 - Education & Training
/2020 - /2020
NVQ Level 3 - Professional cookery
/2015 - /2016
- Level 3 NVQ qualification
NVQ Level 2 - Professional cookery
/2014 - /2015
- Level 2 NVQ qualification
NVQ Level 1 - Professional cookery
2013.09 - 2014.07
- Level 1 NVQ qualification
GCSEs - Math, english,science, food technology, Drama
/2008 - /2013
Skills
- Team Leadership & Management
- SIA Compliance & Licensing Standards
- CCTV Operations & Training Delivery
- Physical Intervention Instruction
- First Aid Training (Level 3)
- Radio communication proficient
- Staff training development
- Conflict Management & De-escalation
- Security Operations & Venue Control
- Risk Assessment & Incident Response
- Learner Engagement & Assessment
- Quality Assurance (IQA/EQA Awareness)
High-pressure Decision Making
- Special needs accommodation
- Training and Development
Personal Information
Nationality: British
References
AVAILABLE ON REQUEST
Affiliations
- Muay Thai Active, training and competition experience, building discipline, resilience, and mental toughness
- Fitness & Gym ated to a fitness lifestyle, motivating others and maintaining high physical performance
- Cooking & Nutrition Trained in professional cookery with competition experience; strong interest in healthy eating and lifestyle
- Combat Sports – Follows UFC and ONE Championship
- Social Media & Digital Platforms – Active on platforms such as Instagram with an interest in content and engagement
Accomplishments
3rd place in a cooking competition
2nd place in cooking competition for junior chefs back in college
2 amateur fights in muay thai.
Languages
English
Native
Urdu
Fluent
References
References available upon request.
Timeline
Lead Door Supervisor - Kizomba Nights O'Neils Leyton
2023.12 - 2026.03
First Aid Trainer/Door Supervisor trainer/assessor - Safeline Security Ltd
2022.10 - 2026.03
Door Supervisor - CIS Security
2022.02 - 2022.09
Door Supervisor Search team lead Specialist Escort Team - Oracle Security Ltd
2021.02 - 2021.10
Front desk/Reception/ duty manger. - Dockside Hotel
2019.08 - 2021.02
Door supervisor - Ultimate Security
2018.10 - 2019.08
Part time work as front desk / breakfast chef - Dockside Hotel
2017.03 - 2018.10
Door supervisor and security - Show and Events Security (SES)
2017.03 - 2018.03
NEWHAM COLLEGE FOR FURTHER EDUCATION - NVQ Level 1, Professional cookery
2013.09 - 2014.07
Russell bridge academy - NVQ Level 3, Education & Training
/2020 - /2020
Newham College - NVQ Level 3, Professional cookery
/2015 - /2016
Newham College - NVQ Level 2, Professional cookery
/2014 - /2015
Little Ilford Secondary School - GCSEs, Math, english,science, food technology, Drama
/2008 - /2013