Adam Todd
Wellingborough,Northamptonshire
Summary
Operational Manager at Oakhill STC with extensive experience in overseeing daily operations and ensuring smooth functionality. Former Security/Operational Manager at a major UK prison, responsible for comprehensive oversight and command. Proven track record in decision-making and integrity, honed through years of leadership roles.
Overview
10
10
years of professional experience
Work History
Operational Manager
G4S-Oakhill Secure Training Facility
Milton Keynes
04.2025 - Current
- To ensure that staffing levels on a day to day basis is sufficient so the centre can run at a safe staffing level.
- To attend incidents such as responses and manage incidents at the incident commander.
- To ensure all incidents are reported correctly by staff and ensure that all safeguarding procedures are followed correctly.
- To ensure the security of the establishment is not compromised by making sure staff follow correct security procedures to ensure safety to themselves, the children in custody and also vistors who attend site.
- Monitored staff performance and developed improvement plans.
- Motivated operational teams to consistently meet productivity and performance KPIs for continual company growth.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Facilitated weekly team meetings to discuss progress, address challenges, and set objectives, boosting team morale and focus.
- Analysed performance data to identify trends, making strategic decisions to boost operational success.
- Prepared statements detailing operational detail and key performance indicators.
- Conducted risk assessments for operational activities, mitigating potential issues before they impacted business continuity.
- Led operational improvements, streamlining processes to enhance efficiency and reduce costs across the department.
- Developed and enforced health and safety protocols, ensuring a safe workplace environment.
- Managed a team of 40 staff, overseeing training, development, and performance evaluations to bolster productivity.
Security Manager/Operational Manager
G4S-HMP Five Wells
Wellingborough, Northamptonshire
10.2021 - 04.2025
- Part of my role is to make sure each houseblock and area within the prison has sufficient staff. If the staffing levels are low, I would be in charge of making the decision to close a houseblock down. I also look for solutions to how we can staff these areas to sufficient levels.
- To be in charge and responsible for the day to day running of the whole prison. I was responsible for all mass movement of prisoners and direct a team of officers to ensure this is done safely. I will also ensure that all incidents within the prison are handed to me to process and investigate.
- Another main responsibility I have is to authorise prisoners leaving the establishment, for example, to hospital. My responsibility is to ensure the safety of the public is the number one priority. I also have to complete the necessary risk assessments and insure staff are confident and aware of what they are doing prior to escorting a prisoner into the community.
- As a security manager and commanding manager of the prison I have achieved many milestones. I was the first active manager to secure the prison at night when we had our first prisoners come to our establishment. I also hold a proud achievement as I was the first manager to release our first prisoner back into the community. I have had the chance to complete many courses such as bronze command, family liaison officer training and also incident management training.
- Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment.
- Educated staff on security measures, raising awareness about potential risks and preventive practices.
- Monitored staff performance and developed improvement plans.
- Monitored CCTV systems and alarm responses, analysing footage for suspicious activities and ensuring rapid response to alerts.
- Liaised with management to develop and implement effective security protocols and emergency response procedures.
- Coordinated with law enforcement and emergency responders during security incidents, acting as the primary point of contact.
- Organised security briefings and workshops for staff on safety protocols, emergency response, and threat awareness.
- Conducted security checks at building entrances, screening visitors for prohibited items and granting authorised access.
- Enforced company policies regarding security and confidentiality, addressing violations promptly to minimise risks.
Prison Custody Officer
Serco, HMP Doncaster Prison
04.2017 - 09.2021
- As a Prison Custody Officer I have a duty of care to both staff and prisoners. I am the first point of contact for a prisoner who enters the prison when they are sent from court or transferred. I have developed my communication skills through this role as I have to be patient and understanding to challenging people on a regular basis.
- I have also developed my mental health and physical health as a prison officer. It is mostly important to have a straight way of thinking in this job and there are many things within this job that could break a person down. I am also trained for close protection and I use these skills on a regular basis to keep staff, myself, visitors and prisoners safe in the establishment.
- Time management is also key, I believe I have excellent time management as I have to set a regime in place to make sure day to day life within prison is running. I also take pride in my time management outside of work and I am always prepared to do what is necessary to support my colleagues.
- IT is also a very important aspect to the job I have developed my skills in IT during my times at school, college and University. I am fluent with Microsoft programmes and also several security programmes that the government uses for database tracking and inputting.
- I believe my leadership skills are excellent, I lead a team of three officers on a daily basis to complete daily tasks and also to restore peace and keep day to day life running in the prison. I have learnt so much during my time in this career as I have been given opportunities to even pass my skills on to other Prison Custody Officers in the Caribbean.
- As a Prison Custody officer I have learnt the trade to its full potential. I have many achievements what I have achieved as Prison Custody Officer, I am currently a mentor within the prison this is a big achievement for me because it enables me to pass on the skills I have developed and learnt onto new staff and also existing staff that struggles with certain skills they need to work on.
- The biggest achievement I have accomplished was being selected out of 11 Prison Custody Officers in the UK to go to the Caribbean island of Grant Turk. I was selected to go to Grand Turk to teach and develop skills of Prison Officers on the island. I was based on the island for 10 weeks during that time I also did a variety of research and development to help contribute towards the rebuild of the prison system on the island that supported 6 other islands in the area.
Case Administrator
Catch 22, HMP Doncaster
01.2016 - 04.2017
- Managing and inputting highly classified and sensitive information onto government HMP/NOMS databases.
- Liaising with multi-agencies such as probation services, child care services, police and crown courts.
- Meeting with clients, attending parole meetings and oral hearings.
- Categorisation of adult males in the CAT A/B/C/D formatted regulations for the EU/UK standards.
- When working for Catch 22 I learnt how to develop my time management skills it was important to meet deadlines due to the rules set in place. If deadlines were not met on time the department faced being fined.
- I also learnt how to develop my IT skills to an excellent standard, I have developed my excel skills and I am fluent on all Microsoft programmes. I also dealt with data management systems that support the prison infrastructure the data that I handled on a regular basis was highly sensitive information which put me in the position of responsibility and trust.
- Our department in 2016 was elected for top department in the UK from all Catch 22 branches and I had the chance also to be part of the committee to plan the awards ceremony which was an excellent night for all of the company.
Education
BSc - IT & Business Foundation
Sheffield Hallam University
01-2016
BTEC LEVEL 3 IT -
John Leggott College
01-2014
BTEC LEVEL 3 Business -
John Leggott College
01-2014
GCSE IT -
South Axholme School
01-2012
GCSE Maths -
South Axholme School
01-2012
GCSE English LIT -
South Axholme School
01-2012
GCSE English Language -
South Axholme School
01-2012
GCSE Science -
South Axholme School
01-2012
GCSE LAW -
South Axholme School
01-2012
GCSE Business -
South Axholme School
01-2012
GCSE PE -
South Axholme School
01-2012
Skills
- Report writing
- Editing
- Time management
- Preparation
- Team Leadership
- Support management
- Communication skills
- Incident management
- IT security
- Data management
- Confidential handling
- Management skills
- Conflict resolution
- Staffing management
- Incident command
- Risk assessment
- Health and safety
- Performance monitoring
- Team motivation
- Strategic decision making
- Security protocol enforcement
- Data analysis
- Employee training
- Crisis management
- Communication effectiveness
- Leadership skills
- Strategic planning
- Leadership development
- Staff retention strategies
Timeline
Operational Manager
G4S-Oakhill Secure Training Facility
04.2025 - Current
Security Manager/Operational Manager
G4S-HMP Five Wells
10.2021 - 04.2025
Prison Custody Officer
Serco, HMP Doncaster Prison
04.2017 - 09.2021
Case Administrator
Catch 22, HMP Doncaster
01.2016 - 04.2017
BSc - IT & Business Foundation
Sheffield Hallam University
BTEC LEVEL 3 IT -
John Leggott College
BTEC LEVEL 3 Business -
John Leggott College
GCSE IT -
South Axholme School
GCSE Maths -
South Axholme School
GCSE English LIT -
South Axholme School
GCSE English Language -
South Axholme School
GCSE Science -
South Axholme School
GCSE LAW -
South Axholme School
GCSE Business -
South Axholme School
GCSE PE -
South Axholme School