Dedicated Quality Assurance Professional with extensive experience across multiple industry sectors.
Proven ability to collaborate with high-end organisations such as Porsche, VW, Scania, DAF, MAN, Mitsubishi, Volvo & Hiab, consistently operating at the highest level of industry standards.
Well-versed in communication and organisational skills, having successfully delivered technical presentations to a broad customer base throughout Europe. Offers in-depth expertise in quality frameworks, particularly in IATF 16949 and VDA 6.3 methodologies.
Dedicated, hardworking and driven by an internal commitment to deliver excellence - especially in the most high-pressurise and demanding environments.
Overall accountability for Quality Assurance across the entire business, ensuring continued compliance with regulatory requirements and quality standards for all products and processes. Responsible for Leading the Quality function, including people and budgetary management, while providing clear strategic direction and vision for Quality Assurance. Key focus on inspiring, engaging, and motivating staff to consistently achieve the highest quality standards.
• Ensure ongoing compliance with all mandatory legislation and internal quality processes.
• Maintain ISO 9001:2015 and BS EN ISO/IEC 80079-34:2020 certification and ensure adherence to relevant quality systems.
• Lead and manage the Quality function across the product lifecycle—from concept through to field performance—fostering a proactive quality culture.
• Monitor and continuously improve the quality performance of the supply chain and factory output.
• Oversee quality input into new product introductions and updates to ensure design-for-quality principles are embedded.
• Conduct and manage internal, external, and supplier audits in line with the Raytec Audit Schedule; ensure timely implementation of all corrective actions.
• Develop and improve quality standards and processes, aiming for best-in-class product quality and operational excellence.
• Ensure quality strategies align with business objectives and operational requirements.
• Lead and manage the QA Team, providing direction, support, and development.
• Identify risks and challenges to quality; implement proactive mitigation strategies.
• Champion continuous improvement initiatives across the business to elevate quality standards.
• Reduce field-based quality issues and prevent quality escapes through robust controls.
• Anticipate and prevent quality incidents and outbreaks through proactive management.
• Work to reduce the Cost of Poor Quality by driving collaborative, cross-departmental improvement initiatives.
• Provide leadership and structured problem-solving to identify root causes and implement effective corrective actions.
• Prevent recurrence of quality issues using a holistic, data-driven approach to root cause analysis.
• Report on quality performance metrics and improvement activities to Directors and the Senior Management Team.
• Test and validate product and process improvements to drive performance and reliability.
• Promote standardisation and repeatability across supplier and in-house production to reduce variation and maintain quality.
• Contribute to overall business strategy as an active member of the senior leadership team.
• Drive a culture of continuous quality improvement across all levels of the organisation.
Working as part of the Senior Management Team to provide Hydraulic Cylinders and Accumulator Cylinders to the semi-automotive and agricultural industries.