Adam Surplice

• Innovated production techniques, resulting in cost-saving measures.
• Championed continuous improvement initiatives for sustainable growth.
• Led recruitment of manufacturing staff members, overseeing selection, training and performance new employees.
• Ensured quality control by rigorous testing procedures.
• Overcame production challenges by strategic problem-solving methods.
• Coordinated cross-functional teams for smooth workflow.
• Kept up to date with digital transformation of industrial processes to improve manufacturing operations.
• Tracked performance metrics for plant operations and reviewed regular reports to proactively identify areas of concern.
• Developed production plans covering schedules, quality goals and labour requirements.
• Facilitated training sessions to improve staff skills.
• Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
• Boosted team morale via recognition and reward systems.
• Fostered a positive work environment through effective leadership.
• Handled chemicals and waste in line with COSHH regulations.

• Oversaw daily running of unto 70 associates and associated processes
• Coordinated and managed activities for team of various manufacturing workers.
• Inspected incoming materials to verify quality and quantity with order information.
• Conducted workplace safety inspections whilst setting personal example for health and safety.
• Mitigated potential risks through careful project planning and execution.
• Fostered positive working environment through effective team management.
• Kept production on schedule even under pressure situations.
• Interviewed and recruited staff with required skills and background.
• Facilitated smooth communication between different departments.
• Used production trackers to generate performance reports and data.
• Implemented lean manufacturing principles for waste reduction.
• Handled staff grievances efficiently, promoting fair workplace environment.
• Handled tight deadlines whilst maintaining high standards of workmanship.
• Maintained clean, organised working areas to create positive, productive environments with minimal risk.
• Designed, led and delivered bespoke training programmes for 700+ employees
• Most notable achievement was...

Managed consumable supplies effectively

• Managed and maintained QPS, WES, and standardised work with SQDCPE metrics
• Driving development within the work group improving versatility & growth
• Ensured compliance with IPS and MQOS standards
• Led multi-skilled teams effectively
• Facilitated problem resolution with PPS and PSPs methodologies
• Managed and achieved safety responsibilities and metrics
• Implemented continuous improvement using kaizen and TIC
• Developed and executed comprehensive team briefs
• Most notable achievement was saving £1000

• Implemented FTT improvements on VAL line reducing paint repair diverts
• Developed effective working relationships across business functions to achieve FTT targets
• Collaborate with concern owners to drive improvements through data analysis
• Collaborated with associates and team leads to observe and resolve process issues
• Recommended and implemented QPS/WES improvements through collaboration with internal and external companies
• Collaborated with engineering to introduce permanent process changes
• Developed and managed 5F tracker to analyse data and identify root causes of BIW defects
• Enhanced FTT on X761 wing dents from 97.5% to 99.5% by introducing tracking sheets
• Created advanced data capture system for paint shop, enhancing analysis and insights
• Represented paint at PQR meetings, reporting quality metrics and presenting detailed data
• Utilised extensive problem-solving skills to enhance various projects
• Applied WCPA standards to resolve manufacturing issues
• Broadened knowledge across a wide range of technologies to understand paint issues in detail
• Enhanced FTT on VAL from 85% to 89%
• Achieved yearly cost avoidance of £180,000 against a target of £25,000

• Ensuring Standardised work
• Involved in kaizen through 8 wastes and 5s
• Interacted effectively with supervisors, promptly addressing concerns
• Organised workstation for maximum work performance and minimum errors.
• Paint rework

• Within this job my role I was working on the JRL sollihul site ensuring paint aids were sorted and sent out for clean and to ensure they met standards ready to be used for the paint process.
• My main role was working on the Defender BIW track setting up the skids to receive the correct parts for the model type and to fix any parts of the skid with which the parts would not secure to correctly to ensure the paint process could be completed without issues.

• Managed inventory levels to align with customer demand and minimise excess stock
• Streamlined business processes to boost operational efficiency
• Enhanced team morale through fostering a positive work environment
• Promoted to Branch Manager after success as Assistant Store Manager
• Further developed skills leading team to achieve profit and service goals
• Oversaw team of 6, addressing sickness, lateness, and conducting performance reviews
• Resolved customer complaints and implemented problem-solving techniques
• Led store to 1st place in regional customer service for financial year 12/13

• Collaborated effectively with team members to meet sales targets.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Built rapport with new and existing customers to boost client retention.
• Assisted customers with product selection and sales, recommending items to increase transaction value.
• Collaborated with sales managers to meet target quotas.
• Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.

• Promoted to Assistant Manager in regional flagship store supervising 18 employees
• Guided new manager's development and oversaw store during high-demand period
• Enhanced consulting skills and expanded professional abilities
• Achieved personal sales targets and fostered team spirit in a demanding sales environment
• My most notable achievement during my secondment was increasing the stores margin per visitor by 68%.