Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Adam Smith

Adam Smith

Bournemouth,Dorset

Summary

I’m a 22-year-old that enjoys spending time with family and our dog. I am a good team player. I would describe myself as thoughtful, loyal and committed to finding a solution. At College I have passed Everything IT level 2/3 and I had a lot of fun doing it as it involved areas that I enjoyed, this includes web design, coding and creating new solutions.

Friendly and approachable, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty. Ready to drive positive customer experiences and contribute to success of role. Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about managing customer inquiries, resolving complaints, and providing helpful assistance. Ready to use and develop communication, problem-solving, and teamwork skills in role.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Fonix LED
09.2019
  • I helped move Equipment on and off Vans and Even when to brighten where we took LED Panel of a Tesco truck.

Caterpillar Marine Power
Ferndown
11.2018
  • Working in the IT department, problem solving, setting up devices and installing touch screen monitors.

Customer assistant

Tesco Extra
Poole, Dorset
08.2021 - Current
  • Assisted customers with product selection to ensure satisfaction.
  • Provided excellent customer service to ensure repeat business.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Stocked shelves regularly for easy access to products by customers.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Ensured health and safety regulations complied within work premises at all times.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.

Education

Everything IT Level 2, Improving Productivity, Database Software, Imaging, IT Security for Users, IT Software Fundamentals, Presentation Software, Setting up an IT System, Spreadsheet Software, Website Software, Word Processing -

Bournemouth & Poole College
09.2018 - 07.2019

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Oak Academy Bournemouth
01.2013 - 01.2018

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Skills

  • Team Player
  • Familiar with Windows 7
  • Familiar with Windows XP
  • Customer service
  • Stock management
  • Product knowledge
  • Product displaying
  • Time management
  • Inventory control
  • Food safety compliance
  • Self-Checkout operation
  • Wine and spirit sales
  • Night shift coverage
  • Retail sales expertise
  • Hard-working
  • Fresh produce checks
  • Polite and friendly
  • Listening actively

Affiliations

  • Gaming
  • Anything IT Related

Languages

English
Native

Timeline

Customer assistant

Tesco Extra
08.2021 - Current

Fonix LED
09.2019

Caterpillar Marine Power
11.2018

Everything IT Level 2, Improving Productivity, Database Software, Imaging, IT Security for Users, IT Software Fundamentals, Presentation Software, Setting up an IT System, Spreadsheet Software, Website Software, Word Processing -

Bournemouth & Poole College
09.2018 - 07.2019

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Oak Academy Bournemouth
01.2013 - 01.2018

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