Adam Smith

Shaw,Oldham

Summary

Results-driven professional with expertise in customer sales, negotiation, and building rapport to foster trust and long-term client relationships. Skilled in clear and confident communication, objection handling, and delivering exceptional customer service while making effective decisions under pressure. Demonstrates strong teamwork and leadership abilities, contributing to collaborative success and achieving organisational goals.

Overview

years of professional experience

Certification

Work history

Yardman / Used Car Salesman

Blackline Motors

Oldham

2024.06 - 2024.09

Worked in a busy used car dealership supporting vehicle sales and customer enquiries. Regularly engaged with customers, discussed vehicle features and history, and helped guide buyers through the sales process. Developed confidence in handling objections, building trust, and ensuring customers felt comfortable and informed before purchase. Also supported day-to-day yard operations to maintain presentation standards.

Rugby League Referee

RFL

Nationwide

2022.02 - 2024.09

Officiated competitive matches nationwide, requiring calm decision-making and clear communication in high-pressure situations. This role developed confidence, authority, and the ability to manage challenging conversations. Skills that are valuable when handling customer objections and negotiations in sales.

Head of Rugby Performance

Elevate Strength & Conditioning

Saddleworth

2024.09 - 2026.02

As a self-employed coach, I am responsible for attracting new clients, converting enquiries into sales, and retaining long-term customers. This role has strengthened my ability to communicate value, understand client needs, and build strong relationships. Which are skills that directly transfer into a car sales environment. Working independently has also reinforced accountability, professionalism, and resilience.

Education

North Chadderton School

Oldham

Skills

Customer Sales & Negotiation
Building Rapport & Trust
Clear & Confident Communication
Objection Handling

Customer Service
Decision Making Under Pressure
Teamwork & Leadership

Affiliations

Strong interest in cars and the automotive industry