Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Sharkey

Derry

Summary

I consider myself to be a team player with a track record of enhancing customer satisfaction at Link 47 restaurant, I am accustomed to using the POS system and have exceptional communication skills to streamline service, contributing to a more efficient, welcoming dining environment. I have demonstrated reliability through volunteering for extra shifts, embodying workplace safety and hygiene standards.

I am an honest and dependable individual with a positive attitude and aptitude for fast-paced environments. I possesses a solid understanding of customer service principles and effective communication skills. I am committed to contributing to team success and creating a welcoming atmosphere for customers.

Overview

1
1
year of professional experience

Work History

Restaurant Floor Staff Member

The Cosh Bar Ltd
07.2024 - Current
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
  • Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
  • Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
  • Assisted in training new server hires, sharing best practices and restaurant procedures.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Collaborated with team members to maintain store appearance, resulting in a more enjoyable dining experience for customers.
  • Helped maintain bar/kitchen organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
  • Assisted customers with inquiries, locating products, and making informed recommendations to meet their needs.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.


Education

GCSE's - GCSE's

St Columb's College
Derry
06-2025

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Cash handling expertise
  • Patience and empathy
  • Strong teamwork
  • Reliability and punctuality
  • Merchandise display
  • POS system operation

Timeline

Restaurant Floor Staff Member

The Cosh Bar Ltd
07.2024 - Current

GCSE's - GCSE's

St Columb's College
Adam Sharkey