Adam Quinlan
Vila Sol,Quarteira
Summary
I’m a motivated and personable professional with a strong background in customer-facing roles, known for my ability to build genuine relationships and deliver excellent service in fast-paced environments. Whether working independently or as part of a team, I bring strong communication skills, attention to detail, and a results-driven mindset. I thrive in dynamic settings where adaptability, problem-solving, and a positive attitude are key to success. With experience handling everything from client interactions to high-pressure situations, I’m confident in my ability to contribute value in a variety of roles.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Client service executive
Legacy Wealth Management
Belfast
08.2023 - 05.2024
- Conducted client satisfaction surveys and used feedback to implement service improvements.
- Maintained comprehensive understanding of clients' needs and expectations.
- Acted as liaison between clients and internal departments to streamline communication.
- Addressed client inquiries and concerns promptly, maintaining high standard of customer service.
Retail Coworker
Ikea
Wembley, London
11.2022 - 05.2023
- Carried out day-to-day duties accurately and efficiently.
- Created and maintained displays and signs.
- Displayed energy and enthusiasm in fast-paced environment.
- Monitored and updated stock levels and inventory databases.
Waiter
Le Marocain
Cascais, Lisbon
05.2021 - 09.2021
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Logistics coworker
Ikea
Belfast
08.2024 - 01.2025
- Coordinated with other team members to enhance overall productivity.
- Collaborated closely with sales department, led to improved customer satisfaction rates.
- Packaged and labelled outbound goods with clear, accurate information to limit delivery issues.
- Stacked goods according to health and safety guidelines to limit damage and risk.
- Organised storage areas and rotated stock to maintain quality and minimise waste.
- Transported inbound goods to appropriate stock areas, storing safely and securely.
Education
Bachelor of Science - Business Management with Entrepreneurship and Innovation
Brunel University London
London 09.2020 - 05.2023
Skills
- Excellent time management skills
- Effective problem solver
- Beer, wine and cocktail service
- Outstanding customer service
- Food service
- Marketing and sales experience
- Time-Sensitive task execution
- Decision-Making aptitude
- Communication competency
Languages
English
Fluent
Portuguese
Upper intermediate
Affiliations
- Any and all sports, going to the beach, socialising and exercising.
Timeline
Logistics coworker
Ikea
08.2024 - 01.2025
Client service executive
Legacy Wealth Management
08.2023 - 05.2024
Retail Coworker
Ikea
11.2022 - 05.2023
Waiter
Le Marocain
05.2021 - 09.2021
Bachelor of Science - Business Management with Entrepreneurship and Innovation
Brunel University London
09.2020 - 05.2023
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