Adam NURMAMADE
Bristol,Bristol
Summary
Motivated professional with a proven track record in the retail industry, recognized for exceptional interpersonal skills and a commitment to outstanding customer service. Currently pursuing a marketing degree, with a focus on applying academic knowledge to real world challenges. Known for reliability, strong work ethic, and ability to meet deadlines while delivering polished work. Proficient in Polish, enhancing communication capabilities in diverse environments.
Overview
7
7
years of professional experience
Work History
Bar Supervisor
Bristol Rovers FC
Bristol
07.2025 - Current
- Led by example, demonstrating excellent customer service and problem solving skills in a fast paced environment.
- Coached bar team in comprehensive knowledge of menu, maintaining efficient and outstanding customer service.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
Phone Salesperson
Tesco
Bristol
06.2024 - Current
- Achieved monthly sales targets through effective communication and product knowledge.
- Listened intently to customers to identify upselling opportunities.
- Built exceptional customer satisfaction by delivering friendly service.
- Maintained accurate records of sales, customer interactions, and transactions in CRM system.
Student Brand Ambassador
Raptor Marketing
Remote
08.2022 - 08.2023
- Creating Social Media posts for different brands to promote their products
- Using various content strategies to try and engage with student demographic
- Helping with on campus events by being approachable and engaging with the campaigns
Social Media Content Creator and Barista
Diggity Doughnuts
Bristol
12.2021 - 08.2022
- Created social media pages and graphics for a newly opened independent café
- Planned content strategy to gain as much reach as possible
- Taking photos of the doughnuts and compiling them into posts
- Memorisation of the drinks and doughnuts menu and the associated allergens
- Doughnut decoration for special events and to replace depleted stock
- Store closing and key holding responsibilities
Customer Service Advisor
Marks and Spencer
Bristol and Hedge End
10.2019 - 12.2021
- Presenting a professional and friendly first impression to all visitors and customers
- Ordering stock for customers that wasn’t in store via the internal POS system
- Facing the shelves and making them presentable for the store’s flagship reopening
- Overlooking self-service tills, learning stock codes of prevalent issues
- Assisted with the coordination of the CFTO (Christmas food to order) operations during Christmas peak
Games and Technology Customer Advisor
Cash Converters
Bitterne
05.2019 - 10.2021
- Buying and assessing phones from customers and ensuring fair value for both parties
- Making sure that phones are not Apple ID linked
- Selling phones and other tech to customers based on their needs
- Carefully handling data and correctly following GDPR procedures
- Pricing and indexing new items
Education
BA - Marketing
University of the West of England
06.2026
Business, Criminology, Law
Barton Peveril Sixth Form College
06.2021
English, Maths, Science, Business, Computer Science, Geography
Bitterne Park Secondary School
06.2019
Skills
- Adaptive problem solving skills
- Digital and social media marketing skills
- Proficiency in areas of Microsoft Office including Excel, Word and PowerPoint
- Graphic production skills
- Experience using Adobe Creative Cloud
- Excellent communication skills, both written and verbal
- Customer relationship management
- Data analysis
- Content creation
- Sales strategies
Personal Information
Hobbies: Involved in a local rugby club from ages 12 – 18 being the forwards captain from ages 14 onwards, Enjoying hiking and trekking around the country with love stemming from DofE participation in secondary school, Avid reader who enjoys both fiction and non-fiction, particularly business ethics and geopolitics, Enjoy strategic games in spare time, playing games such as Age of Empires and Hearts of Iron, as well as building own PC to play AAA games
Websites, Portfolios and Profiles
http://www.linkedin.com/in/adam-nurmamade-965483252
References
References are available upon request.
Languages
Polish, English
First Language
Timeline
Bar Supervisor
Bristol Rovers FC
07.2025 - Current
Phone Salesperson
Tesco
06.2024 - Current
Student Brand Ambassador
Raptor Marketing
08.2022 - 08.2023
Social Media Content Creator and Barista
Diggity Doughnuts
12.2021 - 08.2022
Customer Service Advisor
Marks and Spencer
10.2019 - 12.2021
Games and Technology Customer Advisor
Cash Converters
05.2019 - 10.2021
BA - Marketing
University of the West of England
Business, Criminology, Law
Barton Peveril Sixth Form College
English, Maths, Science, Business, Computer Science, Geography
Bitterne Park Secondary School