Adam Murray
Jarrow,South Tyneside
Summary
Dedicated professional with a strong foundation in clear communication and listening, complemented by leadership skills honed through cadet training. Demonstrates exceptional group supervision and safety awareness, ensuring a secure environment for all participants. Proven ability to deliver outstanding customer service under pressure, coupled with excellent organisation and time management skills. Committed to supporting children and beginners, fostering an inclusive and collaborative atmosphere. Aspires to leverage these competencies in roles that require peer collaboration and effective team management.
Overview
5
5
years of professional experience
Work history
Crew Member
McDonald’s
Newcastle, Newcastle upon Tyne
2021.09 - Current
- Enhanced customer satisfaction in a fast-paced environment through effective service delivery.
- Achieved team service goals by fostering collaboration and communication.
- Successfully mitigated customer issues, resulting in positive feedback.
- Maintained high standards of hygiene and safety, contributing to a safe work environment.
- Demonstrated nearly five years of dedicated service experience.
Unlicensed Cafe Employee
Smiths Seaview Cafe
South Shields, South Tyneside
2021.06 - 2021.09
- Engaged with customers in a polite manner, fostering a welcoming environment.
- Maintained clean and organised work area, contributing to efficient service delivery.
- Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
- Supported other team members during peak hours for smooth operations.
- Memorised regular guests and frequent orders to deliver personalised service and encourage repeat business.
Education
University Student - Biomedical Engineering
BTEC - Engineering
GCSEs - undefined
Skills
- Clear communication and listening
- Leadership through cadet training
- Group supervision and safety awareness
- Customer service under pressure
- Organisation and time management
- Support for children and beginners
- Peer collaboration
Additional Experience
- 4 years rock climbing experience
- Archery under Archery GB, with competition experience
- Cadet training with leadership and weapons safety
- Experience supporting group activities and instruction
Affiliations
- Archery experience of 2 years
- Rock Climbing experience of 4 year
- Ice Skating experience of 3 years
Accomplishments
While in cadets i received teamworking and leadership badges
References
References available upon request.
Timeline
Crew Member
McDonald’s
2021.09 - Current
Unlicensed Cafe Employee
Smiths Seaview Cafe
2021.06 - 2021.09