Experienced Facilities Manager with over 6 years of expertise, delivering high standards across a range of environments. Skilled in managing all aspects of hard and soft FM, with strong technical knowledge in mechanical systems, statutory compliance, and regulatory requirements. Proven ability to lead teams, drive performance, and maintain safe, efficient, and well-maintained sites. Known for building strong relationships with stakeholders at all levels and navigating complex operational challenges with a proactive, solutions-focused approach.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Contract Manager
OCS
Tamworth, West Midlands
04.2025 - Current
Achieved a compliance increase from 23% to 100% within 5 months, transforming a non-compliant contract through structured audits, robust documentation, and team training.
Provided the client with cost saving initiatives for facilities services, with a potential saving of over half a million in soft services alone.
Overseeing facilities operations in a large-scale warehouse environment spanning 1 million square meters, across three buildings.
Managing a team of 50 staff, including 4 engineers, cleaning teams, and soft services personnel, ensuring smooth day-to-day operations and high service delivery standards.
Maintaining a strong focus on meeting and exceeding SLA and KPI targets, regularly monitoring performance and implementing corrective actions when needed.
Building and maintaining excellent working relationships with key client stakeholders, providing regular updates and leading monthly and quarterly contract review meetings.
Overseeing all aspects of permit-to-work systems, ensuring RAMS were in place and followed for high-risk activities including working at height, hot works, and electrical works.
Managing budgets effectively, delivering cost savings and ensuring value across both hard FM project work and cleaning operations.
Coordinating and supervising internal teams and external contractors, ensuring work was completed safely, to specification, and in line with compliance standards.
Site Manager
City of Birmingham School
Birmingham, West Midlands
02.2025 - 04.2025
Recruited to lead compliance improvement across a school site, successfully bringing facilities in line with statutory regulations and best practice standards.
Regularly liaised with internal stakeholders and senior leadership to assess operational needs, presenting data-driven reports and actionable insights to support strategic decision-making.
Managed and coordinated external contractors and service providers, ensuring adherence to project specifications, timelines, and quality standards.
Oversaw the facilities operations across three sites, leading a team of 10+ staff including caretakers, cleaners, and security personnel.
Responsible for full asbestos management across sites, including maintaining registers, conducting regular inspections, and ensuring legal compliance.
Lead on all aspects of health and safety compliance, including: Creation and implementation of Risk Assessments and Method Statements (RAMS) Issuing and managing Permits to Work Regular H&S audits, fire safety checks, COSHH compliance, and statutory testing (e.g. water hygiene, fire alarms, emergency lighting)
Facilities Manager
Schneider Electric
Coventry
03.2019 - 11.2024
Being responsible for the site, infrastructure and facilities services in the building, including both hands-on maintenance and facilities management.
Daily control of soft services. EG. Managing a team of cleaners, receptionists, security and maintenance.
Managing PPM's and service contracts, ensuring that SLA's are upheld and holding regular meetings with the service providers to provide feedback.
Being the site contact for audits, ensuring the site was recertified for ISO14001,15001 and 50001.
Energy and environment champion, overseeing projects to make the site carbon neutral and increase biodiversity. Also ensuring continuous improvement by reducing energy usage by 3% annually.
Establishing and maintaining good customer relationships and communications with onsite management with regular meetings and management reviews.
Ensuring that all sites comply with statutory regulations, inspections, Codes of Practice, COSHH and relevant Health & Safety legislation and then acting to minimise any risk to customers.
Ensuring all contractors have RAMS sent prior to work commencing, following up with permits to work, point of work forms and making sure processes are followed.
Vehicle Technician
Jaguar Land Rover
Solihull
06.2015 - 03.2017
During my time in Land Rover I learnt strong discipline, working as a team and ensuring the goals were met to strict deadlines.
Working on the track with a team of ten people, having to complete my job within one minute to ensure that the work is completed in time for the next worker to step in.
Quality checking the final product of our line, reporting faults and signing off work that was completed well.
Constantly changing job locations due to company needs, having to adapt to different scenarios and working under high levels of stress.