Adam Mehmood
Birmingham,UK
Summary
Knowledgeable and professional student, skilled in administrative support and customer service objectives. Bringing 3+ years of experience managing fast-paced operations, front desk, and team support. Skilled at assisting guests and eager to team success. Detail-oriented and motivated to excel in a fast-paced and dynamic environment, seeking placement in the construction field.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Front of House
Semedos
Birmingham
2019.06 - 2026.05
- Maintaining high standards of customer service during high volume fast-paced operation
- Preparing hot and cold drinks via bar
- Prepared food, implementing use of allergen matrix for dietary requirements.
- Taking orders, handling cash and credit transactions
- Routinely keep areas clean and safe, including kitchen from cross contamination
- Ensuring food and drink products are stocked, including bases, creams and ice
- Communicated openly with kitchen for food requirements, assisting busy periods and rearranging tables.
- Built strong relationships with customers, recalling regular orders to maintain rapport and loyalty.
Education
BSc (Hons) - Construction Project Management
Aston University
2023.09 - 2026.05
A level - Sociology B, Biology C, Business (Distinction)
Holyhead School
2021.09 - 2023.07
GCSE - 8 A- B including English and Maths
Eden Boys School
2016.09 - 2021.07
Skills
- CPR/First Aid Trained
- Fire Safety Trained
- Proficient in MS Office: Word, Excel, PowerPoint, and Publisher
References
Jamaal, Rashid, Manager, jamaalrashid@gmail.com, 07754578862, Semedos, 54 Warstone Ln, Birmingham, B18 6NG
Interests
Member of Aston Islamic society, attending fixtures, Maintain healthy lifestyle through sports – football, and cricket., Active Volunteering at Birmingham Central Mosque with events
Professional Experience
Twilight Pharmacy, Retail Assistant (Voluntary), Birmingham, UK, 2021-07, 2021-09, Greeted and assisted customers in a friendly and knowledgeable manner, providing guidance on over-the-counter medications, health products, and prescriptions., Managed cash transactions accurately and efficiently, ensuring adherence to cash handling procedures., Maintained the sales floor, organised shelves, and ensured products were well-stocked and attractively displayed., Collaborated with the pharmacy team to ensure seamless communication between the front and back of the store, particularly regarding prescription pickups and customer needs., Assisted in inventory management, including receiving and restocking merchandise deliveries., Promoted loyalty programs and conducted upselling activities to enhance the customer experience and achieve sales goals.
Timeline
BSc (Hons) - Construction Project Management
Aston University
2023.09 - 2026.05
A level - Sociology B, Biology C, Business (Distinction)
Holyhead School
2021.09 - 2023.07
Front of House
Semedos
2019.06 - 2026.05
GCSE - 8 A- B including English and Maths
Eden Boys School
2016.09 - 2021.07