Adam Medahi
London,Ealing
Summary
Dynamic professional with a strong foundation in customer service excellence and demand planning . Demonstrates expertise in business networking, strategic thinking, and negotiation, complemented by advanced maths application and logical reasoning. Skilled in team accounts management, scheduling, and time-management, with a proven ability to handle stress and multitask effectively. Knowledgeable in transport regulations and hazardous materials training, ensuring professionalism and safety in all operations. Career goals include leveraging skills to enhance operational efficiency and drive business success.
Ambitious with exceptional strategic planning and leadership skills, eager to excel as Import and Export Director. Demonstrates expertise in international trade and logistics, coupled with strong negotiation abilities. Poised to drive operational efficiencies and expand global market reach.
Overview
3
3
years of professional experience
Work history
Import and export director
R&H
London, London
2024.07 - Current
- Coordinated dispatching of transport vehicles distributing goods across the nation.
- Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
- Liaised with customers and other departments to plan timely transportation of goods.
- Reviewed purchasing, storage and distribution practices in line of industry advancements.
- Streamlined import and export operations by implementing efficient procedures.
- Adjusted inventory levels to keep obsolescence and cost low.
- Managed cross-border logistics, reducing delivery times significantly.
- Identified potential markets through thorough research, expanding the company's reach.
- Built strong relationships with international suppliers to ensure seamless business operations.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
- Stayed updated on industry trends and regulatory changes to keep operations compliant at all times.
- Enhanced global networking through participation in international trade fairs and exhibitions.
Office assistant`
Spartan Distribution
London, Acton
2024.04 - 2024.07
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
- Assisted in the creation of presentations for improved client engagement.
- Kept flawless records of office activities, staff calendars and events.
- Organised and maintain office common areas.
- Greeted guests and clients with warmth and professionalism.
- Took and relayed messages between staff, customers and other parties.
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Transcribed or scanned data to create new files.
Delivery driver
Royal Mail Delivery Office
London, Ealing
2023.11 - 2024.07
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Ensured safety by regular vehicle inspections and maintenance.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Delivered customer orders within target timeframes.
Activity Host
KidZania
London, White City
2021.11 - 2023.12
- Coordinated evening entertainment programmes to create enjoyable experiences for all attendees.
- Designed seasonal entertainment programmes, attracting a diverse clientele base.
- Resolved customer complaints and answered queries about store products.
- Communicated product information to customers, driving informed purchases.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
- Strengthened client loyalty with exceptional customer service.
- Provided customer service for improved client relationships.
- Changed setting and length of performances based on constraints and available opportunities.
- Motivated active participation with interactive storytelling sessions.
- Minimised hazards and risks when preparing staging areas.
Education
GCSEs - Secondary School Education
Hammersmith Academy
London 2016.09 - 2021.06
A-Levels - Maths, Biology, Chemistry
Hammersmith Academy
London 2021.09 - 2023.06
Masters - Pharmacy
University of Hertfordshire
2023.10 -
Skills
- Customer service excellence
- Demand planning software
- Business networking
- Positive attitude
- Logical reasoning
- Advanced maths application
- Advanced Maths, English and Science
- Team accounts management
- Shorthand writing
- Strategic thinking
- Time-management
- Scheduling
- Stress management
- Manual handling
- Hazardous materials training
- Professionalism
- Negotiation expertise
- Mechanically inclined
- Knowledge of transport regulations
- Payment handling
- Flexible schedule
- Multitasking
Languages
English
Fluent
Arabic
Native
Affiliations
- Football
- Basketball
- Cars
- Coaching
- Arts and Crafts
Accomplishments
Part of the Headship team throughout Sixth Form and used to also mentor and tutor younger students.
Timeline
Import and export director
R&H
2024.07 - Current
Office assistant`
Spartan Distribution
2024.04 - 2024.07
Delivery driver
Royal Mail Delivery Office
2023.11 - 2024.07
Masters - Pharmacy
University of Hertfordshire
2023.10 -
Activity Host
KidZania
2021.11 - 2023.12
A-Levels - Maths, Biology, Chemistry
Hammersmith Academy
2021.09 - 2023.06
GCSEs - Secondary School Education
Hammersmith Academy
2016.09 - 2021.06