Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adam Medahi

London,Derry City and Strabane

Summary

Dedicated student motivated to drive intellectual curiosity and academic achievement in classroom role. Offers firm command of curriculum development. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Children's Entertainer

KidZania
London
10.2021 - Current
  • KidZania guest experience job, which involves working together with my colleagues to maximise the customers experience by ensuring I provide the best customer service possible
  • This experience has developed my interpersonal skills and taught me to take initiative and lead find a solution for an issue where there may be a lack of support in
  • In this job I handle cash and credit card payments as well as ensuring every customer is correctly checked in
  • I work closely with every department like activity host, food and beverage and customer service team
  • I have gained lots of experience as I ranked my way up to a supervisor.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Educated customers on promotions, offers and special events to enhance product sales.

Office Assistant

Spartans Distribution
London
05.2021 - 08.2021
  • Office Job sorting out papers in office and processing them in through software's
  • Also answering calls and organising all documents
  • This improved my skills to work with others and speak to other people in a workplace as well as on the phone with customers.
  • Oversaw daily office operations and equipment maintenance.
  • Maintained office files for reliable reference, including electronic and hard copies.
  • Processed invoices and payments using accounting software.

Assistant Football Coach

Pro FA
London
03.2020 - 09.2020
  • I achieved my FA Junior Leadership award which helped me better my skills to work as a team and skills with younger children as I had finished with over 5 months of experience with training children aged 5-6 and 8-9 football every Saturday morning and Wednesday afternoons
  • Ensured all equipment remained in optimum condition for training and matches.
  • Assisted with player recruitment and team development.
  • Instilled discipline and principles of good sportsmanship, reducing pitch misconduct and penalties for bad behaviour.

Education

A-Levels -

Hammersmith Academy
London
09/2021 -

GCSEs -

Hammersmith Academy
London
09/2016 - 07/2021

Skills

  • Creative and work around problems
  • Resilient
  • Cooperative- Team player
  • Very organised
  • Punctual- good time management
  • Very good communication skills
  • Confident
  • Very good Customer Service Skills
  • Persuasive
  • Good with younger children
  • Lots of experience with customers
  • Interpersonal skills
  • Good manual dexterity
  • Target motivated
  • Sales growth

Languages

Arabic
Native
English
Native

Timeline

Children's Entertainer

KidZania
10.2021 - Current

Office Assistant

Spartans Distribution
05.2021 - 08.2021

Assistant Football Coach

Pro FA
03.2020 - 09.2020

A-Levels -

Hammersmith Academy
09/2021 -

GCSEs -

Hammersmith Academy
09/2016 - 07/2021

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Adam Medahi