Adam Mccrum

I was the Global Lead for developing, applying, and introducing Telematics, Wireless Sensors, and Remote Diagnostics capabilities at Sensify Systems.

My responsibilities include creating and maintaining a strategic roadmap for Telematics, considering the market state, the Voice of the Customer (VOC), and the resources available internally and externally.

• One of my significant accomplishments was initiating a project to reduce the cost of Telematics hardware. This project resulted in production approval in just three months, leading to savings of $20,000 in the first year.

• I have also led a cross-functional team to engineer, develop and implement Telematics products globally. In addition, I negotiated contracts with vendors for software development, hardware supply, wireless services, and specialised contracting services.

• Furthermore, I provided a business case, budgets, and project timelines for constructing a state-of-the-art data warehouse and analytics system to store and process data. I also monitored office workflow and administrative processes to ensure operations ran smoothly.

• Finally, I identified methods to reduce complexity and increase the scalability of the Telematics system, resulting in optimised system performance and tiered product offerings for profit generation.

• I was responsible for reporting to all stakeholders, including senior management, to provide program status, schedule timelines, and costs.

• Consulted with customers to assess needs and propose optimal solutions.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

ICapture is a leading company that offers video telematics and accident management solutions. Their services are designed for insurance companies and intermediaries. As a part of my role, I manage a diverse team of staff members to ensure the company exceeds the Board of Director's expectations.

• I focus on providing exceptional service to all clients while maximising revenues and associated net profits from the supply chain's hires, repairs, and other partner programs. I am responsible for projecting a £90m annual budget.
• I work closely with suppliers, insurance and hire, sales, and operations within the repair process to ensure that all systems and methods are adhered to, and that teams work efficiently. My responsibilities include negotiating supply chain agreements with independent engineers and insurance companies.
• I manage telematics operations and business development teams through the change process following a difficult trading period and streamlining the business in all areas.
• I have successfully negotiated a new rebate structure for a £2.1m accident management contract, which has resulted in a retained profit of 60%. I have also implemented a change to the OEM contract each year for three years, which has led to increased revenues of £2.2m per annum and an increased cash position of £8m. Additionally, I have increased telematics services income by 60% through competitor analysis and robust management of the supply chain team.

• Evaluated suppliers to maintain cost controls and improve operations.

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.

• Efficiently operating a region by planning the fleet of 200 vehicle types and mix to optimism utilisation and maximise revenues and profits.

• Ensuring all vehicles reach maximum resale value after nine months.

• Trained, developed, and mentored the national sales team on implementing and using the personally designed "Why Buy" sales tool.

• Managed sites' financial performance, interrogated financial information to ascertain poorly performing areas, and designed and implemented recovery plans to bring performance back into line.

• Coached, trained, and developed site managers to improve their and the team's performance.

• Conducting formal staff appraisals, recognising and applauding strong performance, identifying staff whose performance falls below required standards, implementing personal improvement plans, and utilising company capability policy where performance fails to improve.

• Recruiting, inducting, and training staff per the company's recruitment policy.

• Ensuring all sites comply with all regulations and operate within health & Safety policy to provide a safe environment for colleagues and customers.

• Turning a poorly performing site under threat of closure into a top UK growth site for one year, each quarter improving performance by 12%.

• Designing the "Why Buy" innovative sales tool, rolled out nationally to the fleet division of SIXT.

• Receiving an award from CEO for developing a unique sales tool which increased UK sales by 6%.

• Receiving a SIXT award for exceeding client expectations to such an extent that they transferred their rental requirements to SIXT 8 months ahead of schedule.

• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.

• Developed sales strategy based on research of consumer buying trends and market conditions.