Adam Kwiatkowski
Birmingham ,West Midlands
Summary
Friendly, adaptable, and reliable professional with experience in a variety of roles, including sales, customer service, administrative tasks. Skilled at building positive relationships with customers, understanding their needs, and providing clear, helpful guidance in a professional and approachable way. Highly organised, self-motivated, and able to work independently or as part of a team, with strong communication, problem-solving, and practical skills developed across diverse work experiences.
, adaptable, and reliable professional with experience in a variety of roles, including sales, customer service, administrative tasks, and manual work. Skilled at building positive relationships with customers, understanding their needs, and providing clear, helpful guidance in a professional and approachable way. Highly organised, self-motivated, and able to work independently or as part of a team, with strong communication, problem-solving, and practical skills developed across diverse work experiences.
Overview
21
21
years of professional experience
Work history
Exterior cleaner
Self Employed
Redditch, Birmingham
04.2011 - Current
Worked as an Exterior Cleaner carrying out roof cleaning, gutter and window cleaning, and patio jet washing for residential customers. Took pride in delivering visible results and leaving properties looking well cared for. Built strong, friendly relationships with customers through clear and honest communication, both face to face and via phone or text, confidently explaining services, providing quotes, and turning enquiries into booked jobs through a professional and approachable manner.
Picker and packer
Iforce Redditch
Redditch
06.2010 - 06.2012
Worked as a Picker/Packer at iForce in Redditch, responsible for picking, packing, and preparing orders for dispatch. Followed accuracy, quality, and safety standards while working to daily targets. Developed good time management skills and the ability to work efficiently in a fast-paced warehouse environment.
Office administrative assistant
District Court
Inowroclaw
03.2010 - 05.2010
Worked as a Court Administrative Assistant providing general office support. Organised and filed court documents, maintained orderly folders and records, and assisted with routine administrative tasks. Ensured confidentiality, accuracy, and efficiency in handling official paperwork.
Court Administrative Assistant providing general office support. Organised and filed court documents, maintained orderly folders and records, and assisted with routine administrative tasks. Ensured confidentiality, accuracy, and efficiency in handling official paperwork.
Telemarketer
CTDP
Bydgoszcz
11.2009 - 12.2009
Worked briefly as a telemarketer making outbound sales calls to individual customers to promote Dell laptops. Presented key product features and benefits, responded to customer questions, and handled basic objections. Gained experience in phone-based sales, communication, and customer service within a fast-paced sales environment.
Sales advisor
Media Expert
Gniewkowo
06.2008 - 07.2009
Provided face-to-face customer support, handled enquiries and transactions, and contributed to a positive shopping experience.
Sales agent
Self employed
Inowroclaw
11.2006 - 11.2007
Self-employed seller of natural paving bricks, working directly with customers to understand their needs and recommend suitable materials. Provided quotations, handled enquiries, and negotiated sales in a friendly and professional manner. Managed the full sales process independently, building trust through honest advice, good product knowledge, and reliable customer service.
Sign maker
Atelier
Inowroclaw
09.2004 - 09.2006
Manufactured and installed vinyl signs, including cutting, applying graphics, surface preparation, and on-site mounting.
Education
Bachelor’s degree - Sociology
WSG University
Bydgoszcz 06.2009
Skills
- Strong communication and customer service skills developed through face-to-face, phone, and text-based interactions
- Friendly and approachable, able to adapt style to suit different customers and build rapport easily
- Excellent organisation and attention to detail when handling documents, orders, and schedules
- Time management and ability to work efficiently in fast-paced environment
- Reliable, self-motivated, and able to work independently or as part of a team
- Comfortable using basic office systems, record keeping, and daily admin tasks
Timeline
Exterior cleaner
Self Employed
04.2011 - Current
Picker and packer
Iforce Redditch
06.2010 - 06.2012
Office administrative assistant
District Court
03.2010 - 05.2010
Telemarketer
CTDP
11.2009 - 12.2009
Sales advisor
Media Expert
06.2008 - 07.2009
Sales agent
Self employed
11.2006 - 11.2007
Sign maker
Atelier
09.2004 - 09.2006
Bachelor’s degree - Sociology
WSG University