
A professional with strong front-of-house and kitchen experience, known for a calm and steady approach during busy shifts. Demonstrates reliability, consistency, and professionalism, complemented by a friendly and approachable customer manner. Possesses practical problem-solving skills and excels in teamwork, offering creative solutions through outside-the-box thinking. Experienced in branding, promotion, and customer engagement with strong presentation and design instincts. Skilled in arranging press coverage and local marketing efforts. A fast learner adaptable to new menus and systems, aiming to leverage these competencies for continued growth in the hospitality industry.
Contributed to Oxford site launch, enhancing customer experience and branding.
Supported staff training and organised daily team activities.
Maintained welcoming atmosphere, fostering strong rapport with guests.
Initiated major review in Oxford Mail, boosting visibility and reputation.
Review praised service quality and engagement, highlighting exceptional team member performance.
Applied creative strategies to optimise service flow and customer interaction.
Delivered 250-cover Christmas dinner service with limited team under high pressure.
Took responsibility for preparation, cooking, and service consistency.
Balanced seasonal and Indian menus simultaneously to meet diverse client needs.
Joined kitchen at short notice, adapting quickly after departure of two chefs.
Acquired intensive knowledge of Indian cuisine through hands-on training with head chef.
Demonstrated reliability and composure during peak service periods.
Directed all aspects of daily operations, engaging with a variety of individuals from artists to investors.
Planned and executed numerous exhibitions and classes for educational purposes.
Administered bar and kitchen activities to maintain operational efficiency.
Oversaw daily operations across multiple sites to ensure efficiency.
Coordinated staff and events for university-linked functions.
Maintained excellent service standards, cash handling, and administrative paperwork.
* Front-of-house and kitchen expertise
* Calm under pressure
* Quick learner and adaptable
* Reliable and professional
* Friendly customer interaction
* Problem-solving and teamwork
* Creative thinking and innovation
* Branding and customer engagement
* Presentation and design skills
* Press coverage and local marketing
• Level 3 Food Hygiene
• NVQ Level 2 Professional Cookery
• BTEC Level 3: Business Management
• BTEC Level 3: Hospitality & Catering Principles
• IOSH Health & Safety
• First Aid at Work
* Cellar Management & knowledge of real ale
* Extensive cocktail bar training and experience