Adam Gallacher
Paisley,Scotland
Summary
Dynamic professional specializing in editorial work, social media marketing, and content creation. Proven ability to enhance digital engagement and brand growth through effective communication and teamwork. Proficient in photo and video editing with Canva, and experienced in managing multiple social media platforms. Committed to delivering exceptional customer service and driving impactful results.
Overview
6
6
years of professional experience
Work history
Sales Associate
H&M
Glasgow, Glasgow City
07.2023 - 08.2025
- Managed delivery intake to maintain efficiency and streamline operations.
- Ensured impeccable shop floor presentation and optimal ambiance for customers.
- Handled transactions efficiently, minimising wait times and enhancing service quality.
- Gained in-depth understanding of company operations while developing key skills in customer service and teamwork.
- Demonstrated products effectively, resulting in increased interest and sales.
Book Content Creator & Influencer
@writersquarter
Glasgow
01.2020 - 08.2025
- Established a prominent Bookstagram account, collaborating with publishers to promote new releases.
- Cultivated a vibrant literary community, encouraging discussions on commercial fiction and industry trends.
- Partnered with leading publishers to generate awareness through engaging reviews and targeted marketing strategies.
- Analysed audience engagement and sales data to refine content strategies using data-driven insights.
- Crafted persuasive book reviews, marketing copy, and metadata-driven captions to boost visibility.
- Produced high-quality videos using editing software.
- Crafted visually appealing posts using graphic design software.
Box office assistant
Edinburgh International Book Festival
Edinburgh, Edinburgh
08.2025 - 08.2025
- Contributed towards promotional activities, boosting event visibility and audience turnout.
- Enhanced customer satisfaction by providing timely and efficient ticketing services.
- Handled telephone enquiries with a polite and friendly manner.
- Resolved customer queries for improved service delivery.
- Handled customer complaints professionally, maintaining positive brand image.
- Liaised effectively with other departments within the festival for seamless operations.
- Provided detailed information about show timings, seating arrangements and prices to facilitate informed decision-making for customers.
Education
MA - ENGLISH LITERATURE
UNIVERSITY OF GLASGOW
Glasgow, Glasgow City 09/2021 -
Skills
Social media management
- Content creation and marketing
- Team collaboration
- Problem-solving strategies
- Time management
- Customer service excellence
- Client-focused approach
- Photo and video editing skills
- Microsoft Office proficiency
Affiliations
- Writing
- Reading
- Films
- International arts and cultural
References
References available upon request.
Timeline
Box office assistant
Edinburgh International Book Festival
08.2025 - 08.2025
Sales Associate
H&M
07.2023 - 08.2025
Book Content Creator & Influencer
@writersquarter
01.2020 - 08.2025
MA - ENGLISH LITERATURE
UNIVERSITY OF GLASGOW
09/2021 -
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