Summary
Overview
Work history
Education
Skills
Timeline
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Adam Elmouaddan

London,England

Summary

Experienced professional with focus on coaching and personal development. Transform teams and individuals through tailored strategies and motivational techniques. Leverage strong communication and problem-solving skills to foster growth and achieve organisational goals.

Experienced Coach with talent for empowering teams and individuals to achieve their best. Skilled in developing tailored coaching programmes that drive performance and personal growth. Successfully improved team dynamics and individual capabilities, leading to enhanced productivity and morale in various settings.

Experienced coaching professional with proven success in team building and training session planning to improve individual and team performances. Nurtures cohesive teams using motivational, team-building strategies. Tailors sessions to provide physical challenge to individuals with varying abilities.

Overview

4
4
years of professional experience

Work history

Sales representative

United sales group
London
10.2024 - Current
  • Fostered strong customer relationships through exceptional service.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Streamlined order processing system for faster delivery times.
  • Maintained thorough records of all sales activities to ensure transparency.
  • Identified potential leads, resulting in improved sales performance.
  • Regularly updated professional knowledge through workshops and seminars for enhanced performance.
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Strengthened brand reputation with impeccable professionalism and integrity.

Brand ambassador

Aura promotions
London, England
02.2024 - 10.2024
  • Worked closely with marketing teams to understand and uphold the unique selling proposition of each product and service promoted effectively.
  • Executed various marketing initiatives as per corporate direction; led to consistent branding across different platforms.
  • Championed brand image by engaging with potential customers on a personal level.
  • Attended promotional events representing the brand, enhancing company reputation.
  • Boosted customer engagement by implementing interactive marketing strategies.
  • Trained junior brand ambassadors, leading to a more effective team performance.
  • Utilised excellent communication skills to articulate the benefits of the company's products or services effectively.
  • Gave out samples and promotional items during events for increased customer interaction.
  • Maintained an upbeat attitude whilst promoting the brand, creating a positive impression on potential customers.
  • Strengthened customer loyalty by providing professional and efficient service during promotions or events.
  • Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
  • Built positive customer relationships, using interpersonal skills and natural charisma to engage in conversation.
  • Acted as a role model to provide professional, positive brand representation.
  • Retained industry and service knowledge to provide helpful, informative guidance.
  • Established and maintained positive relationships with clients for increased brand loyalty.
  • Built relationships and rapport quickly for positive public and staff communications.
  • Reported on campaign activity and engagement to highlight successes and improvement gaps.
  • Recognised barriers preventing participation and suggested improvements to limit them.
  • Answered questions and offered advice on available products and services.
  • Promoted products and services to target audience through strategic marketing campaigns.
  • Understood customer needs and preferences to highlight product features.
  • Established relationships with diverse customer base to cultivate loyalty.
  • Delivered persuasive product recommendations to meet customer needs.
  • Tracked KPIs and pursued continuous training to improve metrics.
  • Reviewed sales reports to decipher areas for improved sales strategy.

Receptionist

Aarandale Manor Luxury Care Home
London, England
09.2023 - 02.2024
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Delivered front of house duties with warm and professional manner.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Maintained an organised reception area for a professional business environment.
  • Assisted with administrative tasks, improving overall functionality of the office.

Waitor

Elan cafe
London
10.2021 - 03.2022
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Delivered excellent customer service through friendly and polite interaction.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Education

GCSEs - English Literature

Totteridge academy
London
08.2020

GCSEs - English Language

Totteridge academy
London
08.2020

GCSEs - Mathematics

Totteridge academy
London
08.2020

GCSEs - Drama

Totteridge academy
London
08.2020

Skills

  • Reliable punctuality
  • Organisational efficiency
  • Flexible
  • Customer Service
  • Attention to Detail
  • Strategic planning
  • Meticulous and organised
  • Familiarity with sales legalities
  • Positive attitude maintenance
  • Sales cycle comprehension
  • Strategic territory management
  • Influence mastery
  • Target-Driven approach
  • Knowledge of door-to-door regulations
  • Product knowledge application
  • Sales reporting
  • Territory management
  • Market research
  • Pitch development
  • Sales tracking
  • Product knowledge
  • Marketing
  • Sales aptitude
  • Consultative sales
  • Motivational leadership
  • Cold calling
  • Networking
  • Social selling
  • Strategic selling
  • Bill calculation
  • Serving techniques
  • Stock inventory control
  • Payment Processing
  • High-volume dining
  • Menu memorisation
  • Upselling
  • Point of sale system operation
  • Exceptional interpersonal skills
  • Precise order taking
  • Food hygiene protocol
  • Food and beverage specialist
  • National Food Handlers certification
  • Spirits knowledge
  • Dining room setup
  • Side dish and drink upselling
  • Effective sales techniques
  • Supply stocking

Timeline

Sales representative

United sales group
10.2024 - Current

Brand ambassador

Aura promotions
02.2024 - 10.2024

Receptionist

Aarandale Manor Luxury Care Home
09.2023 - 02.2024

Waitor

Elan cafe
10.2021 - 03.2022

GCSEs - English Literature

Totteridge academy

GCSEs - English Language

Totteridge academy

GCSEs - Mathematics

Totteridge academy

GCSEs - Drama

Totteridge academy

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