Adam Dickinson
Summary
My strengths consist of a strong foundation in cash management, customer service, and inventory management. I have demonstrated exceptional written and oral communication skills, coupled with proven leadership. I am an adaptive fast learner, eager to leverage skills in a challenging role that fosters growth and innovation.
Overview
11
11
years of professional experience
Work history
Forklift Driver
Malcom Group
2024.08 - Current
- Operated forklift to transport materials across warehouse efficiently.
- Ensured safety protocols were followed during loading and unloading activities.
- Conducted routine checks on forklift to maintain functionality and safety standards.
- Picked items for shipment, ensuring timely delivery to customers.
- Increased productivity through consistent use of handheld RF scanners for stock location.
Duty Manager / Supervisor
Funstation
2022.04 - 2024.08
- Supervised daily operations ensuring high standards of customer service were maintained.
- Managed staff scheduling and training to optimise team efficiency and performance.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Managed front-of-house operations to maintain a high level of service.
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Stored cash floats and delivered secure banking procedures.
General Staff
Funstation
2015.07 - 2022.04
- Greeted each customer warmly, creating a friendly shopping environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection for increased satisfaction.
- Assisted in daily operations by maintaining cleanliness and organisation of work areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Supported training initiatives for new employees to enhance their understanding of procedures.
Education
HND Software Development -
West College Scotland
Skills
- Cash Management
- Customer Service
- Inventory Management
- Written and Oral Communication
- Leadership
- Problem-solving
- Adaptive Fast Learner
References
References available upon request.
Timeline
Forklift Driver
Malcom Group
2024.08 - Current
Duty Manager / Supervisor
Funstation
2022.04 - 2024.08
General Staff
Funstation
2015.07 - 2022.04
HND Software Development -
West College Scotland