Adam Cunningham-Hoggett

I Joined Jacobs, construction and engineering consultancy firm, as an Assistant Project Manager, to further develop and diversify my skillset, and gain knowledge and experience in a different industry. In my time with Jacobs I have worked on a number of projects, both as an APM and more recently as sole Project Manager.

Key areas of experience

• Enhanced project efficiency by streamlining communication channels.
• Developed project plans for successful execution and delivery.
• Ensured effective resource allocation with project scheduling.
• Expedited issue resolution to minimise delays in project timelines.
• Identified risks, implemented mitigation strategies for secure project outcomes.
• Led cross-functional teams to achieve project goals on time.
• Strengthened stakeholder relationships through regular updates and clear communication.
• Managed budgets diligently, controlled unnecessary expenditure on projects.
• Promoted team collaboration for more innovative solutions in projects.
• Fostered a positive work environment, enhanced team productivity substantially.

I began my career within Halfords in July 2014 as an Assistant Store Manager. I gained knowledge and experience from both managerial and industry perspectives. A core area of focus over the last 3-4 years of my Halfords career was to reform stores which historically underperformed and didn't achieve KPI's.

As such, I was placed in 3 different stores, as General Store Manager, to make improvements to processes, in-store training programs, and develop assistant management competencies.

This ensured that the store consistently achieved sales figures, delivered positive customer service, and ran smoothly in my absence.

Key areas of experience

• Developed a team-oriented environment by implementing effective leadership strategies.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
• Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Led training sessions for new employees, equipping them with necessary skills and knowledge.
• Maintained an organised stock room for easy accessibility of goods.
• Handled cash transactions accurately, minimising financial discrepancies at the till.
• Implemented promotional displays to increase product visibility and sales.
• Resolved customer complaints effectively, protecting the store's image and consumer relationships.
• Upheld health and safety regulations within the premises to ensure a safe shopping environment.
• Monitored inventory levels consistently to avoid stock shortages or overages.
• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.

I began working at Footlocker in 2006 as a 4-hour part-time colleague alongside studying at college.

After I finished college, I concentrated on building my knowledge base and customer service abilities and progressed through a number, and variety of roles such as sales associate, warehouse manager, duty manager, and assistant store manager (2008) finally becoming a general store manager in 2010,

My role included very similar duties to those that I perform at Halfords,

Footlocker was extremely KPI focused and really helped me build a good sales mentality and competitive edge in my career.